Mental Health Support Worker,Scrutton Close,Oxford

Response Organisation; Oxford; On-site; GBP 25,000 - 28,000; Full time

Job summary

An established industry player is seeking a compassionate Mental Health Support Worker to join their dedicated team in Oxford. In this rewarding role, you'll empower individuals facing mental health challenges, providing essential support to promote independence and well-being. Your responsibilities will include offering emotional assistance, fostering a safe environment, and ensuring clients can manage their daily lives effectively. With a commitment to personal development and a supportive workplace culture, this position offers a unique opportunity to make a real difference in the community. If you are passionate about mental health and want to contribute to meaningful change, apply today!

Benefits

33 days annual leave

Blue Light card discounts

Employee Assistance Plan

Cycle to Work Scheme

Enhanced family friendly leave

Professional qualification sponsorship

£500 refer a friend bonus

Optional health cash care plan

Wellbeing hub access

Free flu jabs

Qualifications

• Commitment to continual personal development including completing the Care Certificate.
• Ability to follow health and safety procedures and respect for diversity.

Responsibilities

• Provide emotional support and practical assistance to residents.
• Support clients' physical and mental health through key working.
• Ensure daily paperwork is completed and comply with Health and Safety measures.

Skills

Emotional support

Communication skills

IT literacy

Understanding of mental health

Non-judgmental support

Education

GCSEs in English and Maths

Tools

MS Office

Job description

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Mental Health Support Worker - £25,325 - £27,378 per annum (Salaries vary depending on experiences)

Plus additional sleep-in payment per sleep in shift.

Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends & sleep in’s.

Service – Scrutton Close, Oxford.

What You’ll Be Doing:

Response is looking for an enthusiastic, caring person to join their dedicated team at Scrutton Close! TheScruttonClose team focus on supporting clients within their own accommodation. Staffoffer a high level of support,and work closely with clientsto achieve their personal goals and gain increasedindependence before taking thenext step in their journey.Scruttonisstaffed 24 hours, 7 days a week, with a sleep-in employee available from 11 pm until 7 am.

As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.

Support workers work with residents to enable them to achieve and sustain a rewarding life in the community. Working proactively with residents to promote independence, well-being and ability to manage their own mental health. Staff are responsible for ensuring safety is always maintained though good housing management, risk assessment and health & safety practice. Supporting people to maintain tenancies, look after their homes and develop daily living skills.

Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.

Overall job responsibility: Further detail can be viewed in the Job Description.

Some of the core duties include:

• Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
• Foster a supportive and empowering environment that promotes residents' independence.
• Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services.
• Support clients to attend appointments where required.
• Ensure daily paperwork is completed.
• Support the Service Manager to achieve monthly service
• Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe.
• Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration
• Promote family, friend and carers engagement, ensuring they are involved in their loved one’s support and given information about the service.

The Successful Applicant:

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.

Essential criteria:

• GCSE’s in English and Maths (or equivalent)
• A commitment to undertake continual personal development including completing the Care Certificate
• IT literate with experience using MS Office packages.
• Good communication skills, written, verbal and listening.
• Ability to provide non-judgemental, emotional and practical support to residents.
• A genuine interest in mental health and well-being with a commitment to delivering Response's mission.
• Demonstrates high levels of personal and professional integrity working to Response’s vision, mission and values
• Ability to follow health and safety procedures.
• Demonstrate respect for difference and diversity

What We Offer:

• 33 days annual leave (inclusive of bank holidays)
• Blue Light card and other discounted shopping
• Employee Assistance Plan - with access to free counselling
• Cycle to Work Scheme
• Enhanced family friendly leave
• Professional qualification sponsorship and study leave
• £500 refer a friend bonus scheme
• Optional health cash care plan with money off prescriptions and treatments
• Wellbeing hub and mental wellbeing support app – approved by NHS
• Free flu jabs
• Free DBS application

You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.

If this Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date – 13/06/2025

Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.