Mental Health Outreach Support Worker

Northamptonshire Mind; Northampton; On-site; GBP 15,000 - 21,000; Part time

Job summary

Northamptonshire Mind is seeking a Mental Health Outreach Support Worker to provide early mental health and emotional wellbeing support within the Age Well Teams. The role collaborates with Primary Care Network partners to help older adults in care homes and at home.

You will work in a holistic, integrated team to offer structured interventions, signpost services, and maintain patient confidentiality while building independence and resilience.

Qualifications

• Experience with vulnerable adults in 1:1 settings and person-centred care.
• Experience creating and managing personal improvement and wellbeing plans.
• Full driving licence preferred or required in some roles.

Responsibilities

• Provide mental health or emotional wellbeing support to patients.
• Deliver structured interventions and coping tools.
• Signpost to third-sector services and community resources.
• Help patients build confidence to access services.
• Maintain an individual caseload and record interventions.
• Collaborate with Age Well partner organisations across teams.
• Attend MDT meetings when required.
• Uphold confidentiality and professional standards.

Skills

Organisation & scheduling

Resilience

Professional boundaries

Computer literate

Full driving licence

Job description

Mental Health Outreach Support Worker Responsible to Community Services Managers Hours of Work Various part-time opportunities available; maximum 26 hours, minimum 12 hours - Monday to Friday Responsible for The Mental Health Outreach Support Worker is as newly emerging role within the Age Well Teams, providing mental health support to, The position of Mental Health Outreach Support Worker will be working in partnership with the Primary Care Network's Age Well Teams. The role provides the opportunity to work innovatively with a range of partner organisations to enhance the experience of older adults living in care homes and their own home. The Age Well Teams provide early multi agency support for emerging needs, including Frailty clinics and care home teams and are working in partnership with Northamptonshire Mind to include mental health support for their patients. Experience of, or a real interest in, supporting older adults is essential. Working as part of our overall Integrated Holistic Support Team your primary responsibilities will be to:

• Support patients identified through the team who need mental health or emotional wellbeing support.
• Support patients through structured interventions, providing tools and strategies to support individuals' mental health and emotional wellbeing.
• Signpost patients to other 3rd sector services, support & other community resources that will benefit the patient and assist patients to access the services identified.
• Work with patients to build confidence to attend and engage in services and/or support identified.
• Review whether identified services and support are working for the patient.
• Maintain an individual case load whilst working cohesively alongside other Age Well partner organisations, supporting a collaborative approach.
• Support patients to enable them to remain as independent as possible within their own home and reduce the risk of crisis support.
• Participate in any other work identified by the team that is deemed suitable for a Mental Health Outreach Support Worker.
• Ensure all meetings/interventions with patients are recorded.
• Attend any meeting identified for the Mental Health Outreach Support Worker to attend, including Multi-Disciplinary Team meetings. Expectations: All staff are expected to embody our mission, values, and competencies. This includes the expectation that they will;
• Show passion for what Northamptonshire Mind does and the changes we are making for people with mental health issues
• Work collaboratively across teams, services, locations, and organisations.
• Be willing to grow & develop the service
• Stand up for what they believe is best and trust in themselves and each other.
• Be open to others, ourselves and show a commitment to learning.
• Communicate effectively, ensuring their messages are understood and that they strive to understand others.
• Value diversity and treat others with respect, show sensitivity towards differences, encouraging diversity, building on people's skills and talents to enhance our work.
• Take responsibility for their decisions.
• Always maintain an appropriate level of confidentiality
• Essential (E), Preferred (P)
• To have a positive attitude towards people with mental health issues (E)
• Demonstrate organisation and scheduling skills effective planning, to be creative and solutions focused. (P)
• Resilience and ability to deal with challenging situations. (E)
• Previous experience of working with vulnerable adults in a 1:1 setting and person-centred way. (P)
• Experience of creating and managing personal improvement/wellbeing plans for service users. (P)
• Ability to work within professional boundaries. (E)
• Computer literate (E)
• Full Driving Licence (E)