Mental Health Support Worker

SeeMeHired.com; Newcastle upon Tyne; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Rota in advance

Training and development

24/7 support

Holiday pot access

Job summary

SeeMeHired.com in Newcastle upon Tyne seeks a Mental Health Support Worker to assist young adults and children with mental health needs, delivering compassionate, person-centred care in community and home settings.

You will provide direct care, use de-escalation techniques, support daily living activities, document care plans digitally, and collaborate with families and MDTs to achieve positive outcomes.

Qualifications

• Minimum 12 months' experience supporting adults and young people with mental health needs.
• Experience managing challenging behaviours and safeguarding vulnerable individuals.
• Confidence using digital care systems for documentation and reporting.
• Excellent communication skills with a calm, patient and empathetic approach.
• Current PMVA certificate.
• Eligibility to work in the UK (Right to Work).
• Desirable: NVQ/QCF Level 2 or 3 in Health & Social Care (Mental Health).
• Desirable: UK driving licence and access to own vehicle.

Responsibilities

• Providing direct care and emotional support to young adults and children with mental health needs.
• Applying de-escalation techniques to manage challenging situations calmly and safely.
• Supporting daily living activities, including meals, routines and community engagement.
• Maintaining accurate digital care plans, incident reports and risk assessments.
• Collaborating with families, healthcare professionals and MDTs to ensure positive outcomes.

Skills

Empathy

Patience

Resilience

Communication

Education

NVQ/QCF Level 2 or 3 in Health & Social Care

Tools

Digital care systems

Job description

Mental Health Support Worker

Join Our Team as a Mental Health Support Worker

Are you a dedicated and experienced Mental Health Support Worker looking for a rewarding role supporting young adults and children with mental health needs across the North East? We are a leading care provider seeking compassionate, skilled professionals to deliver exceptional, person-centred care to individuals with mental health conditions and challenging behaviours.

This role is ideal for someone who is empathetic, patient and resilient, with a genuine passion for empowering clients to live fulfilling and independent lives at home.

What We Offer Our Care Team

We value our team and offer a rewarding package for thisrole:

• Acompetitive salary

• Rota’s 4 weeks in advance

• Ongoing training and development, including specialist clinical refreshers.

• Supportive managementand clearcareer progressionopportunities.

• Access to your holiday pot at any time, release the funds when you need it most.

• 24/7 support, always somebody on hand to advise and help
  

Essential Requirements for this Mental Health Support Role

To be successful in this position, you will need:

• A minimum of 12 months' experience supporting adults and young people with mental health needs.

• Experience managing challenging behaviours and safeguarding vulnerable individuals.

• Confidence using digital care systems for documentation and reporting.

• Excellent communication skills with a calm, patient, and empathetic approach.

• A current PMVA certificate.

• Eligibility to work in the UK (Right to Work documentation required).
  

Desirable Qualifications

A valid UK driving licence and access to your own vehicle.

• NVQ/QCF Level 2 or 3 in Health & Social Care (Mental Health).

About the role

Your Responsibilities as a Mental Health Support Worker

In this vital health and social care role, you will support young adults and children with mental health needs to enhance their wellbeing and independence. Your key duties will include:

• Providing direct care and emotional support to young adults and children with a range of mental health needs.

• Applying de-escalation techniques to manage challenging situations calmly and safely.

• Supporting daily living activities, including meal preparation, personal routines, and community engagement.

• Maintaining accurate digital care plans, incident reports, and risk assessments.

• Collaborating effectively with families, healthcare professionals, and multi-disciplinary teams (MDTs) to ensure positive outcomes.

Required Criteria

• Confidence in using digital care planning systems.
• Excellent communication skills and a calm, resilient and professional attitude.
• A valid UK driving licence and access to your own vehicle.
• Eligibility to work in the UK.

Desired Criteria

• NVQ/QCF Level 3 in Health and Social Care (Adults or Children).
• Current First Aid training.