Mental Health - Support Worker

5 Star Recruitment; Greater London; On-site; GBP 21,000 - 26,000; Full time

Job summary

5 Star Recruitment is seeking a Mental Health - Support Worker to enable service users with individual needs to improve their quality of life within the community and in line with budget and policy guidelines. You will promote independence, wellbeing and healthy life choices, and work as part of a supportive team to monitor, supervise and provide hands-on assistance to residents with mental health needs.

Role requires strong communication and collaboration, with a commitment to safeguarding and

Qualifications

• Proven verbal and written communication skills with the ability to tailor the message to the audience.
• Collaborative team working skills.
• Adaptable and able to work in a challenging and changeable environment.
• Ability to deliver against agreed objectives/targets.

Responsibilities

• Enable service users to improve their quality of life within the community.
• Promote independence, wellbeing and healthy life choices.
• Monitor, supervise and provide support to service users as part of a team.
• Work within budget and policy and procedure guidelines.

Skills

Verbal communication

Written communication

Team collaboration

Adaptability

Goal achievement

Job description

About the job Mental Health - Support Worker

ROLE PURPOSE

To enable Service Users with individual needs to improve their quality of life within their community while remaining within budget and policy and procedure guidelines. To promote independence, wellbeing and health life choices among service users. To monitor, supervise and provide support to service users (residents/patients) working as part of a team in a service user group whom have mental health needs.

Key GenericAccountabilities:

1. Quality

To maintain a high level of quality in service provision by:-

• Meeting quality expectations and agreed performance criteria Participating and utilising management information and data collection systems as appropriate
• Contributing to the continuous improvement of the service

2. OwnDevelopment

To continuously review own performance and development needs to assist growth and development by:-

• Participating in open two-way dialogue during Performance Management meetings agreeing own task and development objectives and reviewing these and overall performance against the competency framework.
• Participating in training and other development opportunities as agreed within the Performance Management process.

3. Health &Safety & RiskManagement

To ensure a safe working environment for self and colleagues by:-

• Ensuring good standard of housekeeping is maintained with own area Ensuring risk assessments are completed when appropriate
• Taking personal responsibility for own safety e.g. reporting concerns, ensuring appropriate vaccinations and eye tests etc. are obtained
• Complying with all H&S policies and procedures including serious untoward incidents and accident reporting,

4. Compliance

To ensure compliance with internal and external standards and codes of conduct by

• Meeting all regulatory requirements
• Complying with Turning Points Code of Conduct, policies and procedures

Person Specification (Essential only)

Technical / Professional Skills, Expertise and Qualifications

• Proven verbal and written communication skills with the ability to tailor the message to the audience.
• Collaborative team working skills
• Able to work flexibly Adaptable and able to work in a challenging and changeable environment
• Ability to deliver against agreed objectives/targets