Mental Health Liaison Admin Coordinator — Remote/On-Site

Kent PLC; Maidstone; On-site; GBP 21,000 - 26,000; Full time

Job summary

Kent and Medway Mental Health NHS Trust is seeking an office-based administrator to support the Maidstone and Pembury Liaison Psychiatry Service. The role provides high-level administrative support for mental health assessments in ED and hospital settings, with occasional travel to Tunbridge Wells Hospital.

You will manage staffing, handle calls, co-ordinate caseloads with Rio, monitor data and BI reports, replenish resources, maintain service records, and prepare meeting papers.

Responsibilities

• Provide comprehensive admin support to the team/service.
• Support the team manager with staffing levels, covering shifts and booking NHSP bank/agency staff.
• Answer telephone calls and take messages or divert to the relevant person.
• Provide support with caseload management using Rio, including monitoring to ensure all mandatory documentation has been completed.
• Monitor various data sources to ensure accuracy.
• Monitor Business Intelligence reports for performance compliance and highlight and rectify any errors.
• Ensure resources (such as forms, leaflets, documents) and supplies for the team are replenished and ordered in a timely manner.
• Keep accurate and up-to-date service data records.
• Send invites and produce meeting agendas, minutes other meeting papers.
• Maintain and update information resources in the office.

Job description

Kent and Medway Mental Health NHS Trust is seeking an office-based administrator to support the Maidstone and Pembury Liaison Psychiatry Service. The role provides high-level administrative support for mental health assessments in ED and hospital settings, with occasional travel to Tunbridge Wells Hospital.

You will manage staffing, handle calls, co-ordinate caseloads with Rio, monitor data and BI reports, replenish resources, maintain service records, and prepare meeting papers.