Mental Health Administrator Winchester City PCN

The Methodist Church in Britain; South Derbyshire; Hybrid; GBP 14,000 - 19,000; Part time

Benefits offered by this job

Flexible working discussed at intervie

Job summary

The Methodist Church in Britain invites applications for a part-time administrator (18.75 hours/week) to support the mental health PCN across three GP practices. The role blends office-based and remote work, with Mondays required and at least 50% onsite at St Clements Surgery.

Strong IT and organisational skills, plus GCSE English or Maths, are essential. Key duties include confidential admin, MDT minute-taking, reminders and questionnaires, EMIS task box management, and data reporting in a

Qualifications

• GCSE grade C or above in English or Maths.
• ECDL, NVQ Level 3 in business administration or similar, or CPD in organisational systems or business administration (alternatives).
• Experience of multidisciplinary working or working in a dynamic environment.

Responsibilities

• Provide confidential administrative support to the mental health PCN team in three GP practices.
• Manage own time and priorities, coordinate the team's diary and use of office space.
• Support compliance reports, audits and ad hoc data requests for the PCN team lead.
• Act as point of contact for the team lead and wider team.
• Send appointment reminders and questionnaires to patients.
• Prepare MDT meeting documentation and support meetings before and after.
• Take minutes and coordinate meetings, including triage and MDT meetings.
• Manage the team's EMIS task box.
• Record patient outcome measures.
• Monitor and use IT systems and databases, supporting the clinical team.
• Carry out general administration such as data entry, typing and word processing.
• Support the smooth running of mental health services across the PCN, and other ad hoc duties.

Skills

Verbal and written communication

Time management

IT proficiency (MS Office)

Organisational skills

Attention to detail

Teamwork / multidisciplinary working

Education

GCSE English or Maths

ECDL / NVQ Level 3 in business administration

Administrative experience / CPD in organisational systems

Tools

EMIS

Office IT systems

Job description

This part-time administrator post, 18.75 hours a week, supports the mental health team of Winchester City Primary Care Network across three GP practices. The work centres on confidential administration, including preparing and minuting multidisciplinary team meetings, sending patient reminders and questionnaires, managing the team's EMIS task box and recording outcome measures. The role is hybrid, with at least half of hours onsite at St Clements Surgery and Mondays required. Fit rests on office and IT skills, GCSE English or Maths, and experience of multidisciplinary working.

What the job involves

• Provide confidential administrative support to the mental health PCN team
• Manage own time and priorities, and coordinate the team's diary and use of office space
• Support the PCN team lead with compliance reports, audits and ad hoc data requests
• Act as point of contact for the team lead and wider team
• Send appointment reminders and questionnaires to patients
• Prepare MDT meeting documentation and support meetings before and after
• Take minutes and coordinate meetings, including triage and MDT meetings
• Manage the team's EMIS task box
• Record patient outcome measures
• Monitor and use IT systems and databases, supporting the clinical team
• Carry out general administration such as data entry, typing and word processing
• Support the smooth running of mental health services across the PCN, and other ad hoc duties

What’s required

Qualifications

• GCSE grade C or above in English or Maths
• ECDL, NVQ Level 3 in business administration or similar, or in-depth administrative experience, or CPD in organisational systems or business administration (alternatives)

Experience

• Working in a dynamic environment subject to rapid change under operational pressures
• Multidisciplinary team working

Skills & knowledge

• Strong verbal and written communication
• Excellent time management and ability to prioritise
• High level of IT proficiency, including MS Office (Word, Outlook, Excel)
• Strong organisational skills
• Attention to detail and proactive problem-solving
• Works well in a team and independently, using own initiative

Other

• Able to work on Mondays, and ideally Fridays
• Able to work at least 50% of hours onsite at St Clements Surgery

What’s offered

• Flexible working requests discussed at interview