Memory Assessment Team Administrator

Pennine Care NHS Foundation Trust; Lancashire; Vor Ort; GBP 21.000 - 23.000; Teilzeit

Zusammenfassung

Pennine Care NHS Foundation Trust is seeking an experienced Team Administrator to join the Memory Assessment Service in Stockport. The role requires initiative to resolve queries and the ability to work independently as part of a supportive MDT team.

The successful candidate will prioritise a varied workload, manage staff diaries, handle telephone queries, and maintain administrative systems and data records to support service delivery and KPI reporting.

Qualifikationen

• Highly organised individual with the ability to prioritise workload and manage conflicting demands.
• Excellent communication skills across all levels, both written and verbal.
• Experience providing administrative support in a healthcare or similar setting is advantageous.

Aufgaben

• Deal with telephone queries regarding appointments and service questions, take messages and direct calls as needed.
• Prioritise own workload daily to meet timescales and KPI targets.
• Perform general clerical duties including information gathering, internal/external post, emails, filing, scanning and photocopying.
• Establish and maintain administrative systems for the service.
• Book patient clinic appointments and reschedule as required.
• Manage clinic waiting lists and spreadsheets; monitor KPIs using Tableau.
• Record data on Paris, upload documents, generate reports and update case notes.
• Assist with co-ordination of lone worker responses and escalate issues to the team manager.
• Arrange meetings for the Memory Team and support day-to-day team activities.
• Maintain stock control system and ensure supplies are ordered and checked regularly.

Kenntnisse

Organisation

Communication

Telephone handling

Data entry

Tools

Tableau

Paris system

MS Office

Jobbeschreibung

Pennine Care NHS Foundation Trust is seeking an experienced Team Administrator to join the Memory Assessment Service in Stockport. The role requires initiative to resolve queries and the ability to work independently as part of a supportive MDT team.

The successful candidate will prioritise a varied workload, manage staff diaries, handle telephone queries, and maintain administrative systems and data records to support service delivery and KPI reporting.