Team Administrator – Mental Health Services

PENNINE CARE NHS FOUNDATION TRUST; Cocker Hill; On-site; GBP 26,000 - 34,000; Full time

Job summary

Pennine Care NHS Foundation Trust is seeking a motivated Team Administrator to join the Community Mental Health Team for Older People. You will manage telephone queries, perform clerical duties and maintain administrative systems to support an MDT team.

The role requires effective communication with staff, patients and families, and the ability to prioritise a varied workload while handling confidential information with discretion.

Qualifications

• Experience in mental health admin is desirable.
• Able to prioritise workload with conflicting demands.
• Excellent communication with staff, patients and carers.
• Proactive and able to work independently or in a team.

Responsibilities

• Manage telephone queries from patients, carers and professionals and route calls as needed.
• Carry out general clerical duties including information gathering, post, email, scanning and photocopying.
• Record data on PARIS, upload documents and generate reports and letters.

Skills

Telephone handling

Data entry

Clerical skills

Teamwork

Tools

PARIS system

Job description

Pennine Care NHS Foundation Trust is seeking a motivated Team Administrator to join the Community Mental Health Team for Older People. You will manage telephone queries, perform clerical duties and maintain administrative systems to support an MDT team.

The role requires effective communication with staff, patients and families, and the ability to prioritise a varied workload while handling confidential information with discretion.