Memory Assessment Team Administrator

Pennine Care; Greater Manchester; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexible working requests

Commitment to equality, diversity and‑

Job summary

Pennine Care NHS Foundation Trust is seeking a skilled Team Administrator to join the Memory Assessment Service in Stockport. The role requires handling queries, scheduling clinics, maintaining systems and supporting the team with data and reports.

You will work in a busy NHS environment, ensuring confidentiality and effective communication across teams, while covering flexible administrative duties as needed.

Qualifications

• GCSE English and Maths grade C or higher or equivalent.
• Experience using Microsoft software.
• Experience with electronic systems and data input.
• Previous clerical experience with accurate data entry.
• Note taking skills and recording information clearly.

Responsibilities

• Deal with telephone queries regarding appointments and other service queries; give advice, take messages and redirect calls.
• Prioritise own workload to meet timescales and KPIs.
• Carry out general clerical duties: information gathering, post, email, filing, scanning, photocopying.
• Establish and maintain administrative systems.
• Book and reschedule patient clinic appointments.
• Manage clinic waiting lists and use Tableau to monitor KPIs and performance.
• Record data on Paris, upload documents, produce reports, add case notes and discharge patients.

Skills

Communication

Prioritisation

Organisation

Data entry

Note taking

Teamwork

Confidentiality

Education

GCSE English/Math

Tools

Microsoft Office

Tableau

Paris system

Job description

Pennine Care NHS Foundation Trust is seeking a skilled Team Administrator to join the Memory Assessment Service in Stockport. The role requires handling queries, scheduling clinics, maintaining systems and supporting the team with data and reports.

You will work in a busy NHS environment, ensuring confidentiality and effective communication across teams, while covering flexible administrative duties as needed.