Membership Growth & Wellness Advisor (Free Gym)

Bannatyne; Milton Keynes; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

B-Fed - complimentary lunch or早餐.

Flexible schedule.

28 days annual leave increases withten

Free gym membership.

Complimentary gym membership for other

Discounted Spa Treatments - 30%

Discounted Spa Goods - 20% ELEMIS

Discounted Meals and Beverages - 50%

Career & Personal Development training

Mental Health, Well-Being and EAP Serc

Length of Service Awards

Staff Awards and Bonuses

Discounted entertainment and shopping

Job summary

Bannatynes are seeking a dynamic Membership Advisor in Milton Keynes to grow our membership base and deliver exceptional service. The role focuses on tours, sign-ups, and ongoing member engagement within a welcoming gym environment.

You will drive sales, manage sign-ups, and collaborate with fitness and reception teams to ensure a seamless onboarding experience for new members. A proactive, customer-focused attitude is essential.

Qualifications

• Experience in sales, customer service or fitness environment is advantageous.
• Degree in sales/marketing or related field is beneficial.

Responsibilities

• Promote and sell memberships through tours, presentations and follow ups with prospective members.
• Achieve and exceed sales targets by identifying and pursuing new business opportunities.
• Provide a welcoming and informative experience for all potential and new members.
• Handle inquiries, appointments and follow up calls in a professional and timely manner.
• Manage the membership sign up process, including contracts, entering data into the membership system and processing payments.
• Maintain accurate and up to date membership records and ensure confidentiality of member information.
• Assist with administrative tasks such as preparing reports and tracking sales metrics.
• Collaborate with the fitness and customer service teams to ensure a seamless onboarding process for new members.
• Participate in member retention activities, such as welcome calls, and satisfaction surveys, to enhance member engagement and loyalty
• Promote club programs, services and events to current and prospective members.
• Attend weekly video hangouts to discuss KPI performance in absence of a Sales Manager.

Skills

Organisational skills

Multitasking

Self-starter

Interpersonal skills

Customer-focused

Health and wellness passion

Rapport-building

Deadline-driven / KPI driven

Flexible hours

Education

Degree in sales/marketing or related field

Job description

Bannatynes are seeking a dynamic Membership Advisor in Milton Keynes to grow our membership base and deliver exceptional service. The role focuses on tours, sign-ups, and ongoing member engagement within a welcoming gym environment.

You will drive sales, manage sign-ups, and collaborate with fitness and reception teams to ensure a seamless onboarding experience for new members. A proactive, customer-focused attitude is essential.