Membership Growth Host & Member Experience Pro

Frasers Group; United Kingdom; Remote; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Free gym membership

Colleague discount

Champions recognition programme

PT sessions outside hours

Training and development

Group Training exposure

High-performance culture

Job summary

Everlasting Gyms in the United Kingdom is seeking a Sales Host to grow our membership community by delivering outstanding member experiences, driving membership sales and supporting retention. You will act as a brand ambassador, support commercial goals and provide exceptional service to members, guests and prospects.

You will deliver personalised club tours, pursue renewals and upgrades, and follow up on enquiries to maximise conversions while building lasting member relationships and

Qualifications

• Passion for fitness, customer service and sales.
• Strong communication and relationship-building skills.
• Positive, confident and outgoing personality.
• Target-driven mindset with a desire to achieve results.
• Strong organisational and administration skills.

Responsibilities

• Deliver exceptional experiences that convert prospects into members.
• Drive membership sales, renewals, upgrades and ancillary sales.
• Conduct tailored club tours based on individual fitness goals and needs.
• Use questioning, rapport-building and objection handling techniques.
• Follow up enquiries and leads to maximise membership conversion.
• Build strong relationships with members to improve retention and engagement.

Skills

Passion for fitness

Customer service

Sales

Communication

Relationship-building

Outgoing personality

Target-driven

Organisational skills

Team player

Flexible hours

Sales experience across sectors

Job description

Everlasting Gyms in the United Kingdom is seeking a Sales Host to grow our membership community by delivering outstanding member experiences, driving membership sales and supporting retention. You will act as a brand ambassador, support commercial goals and provide exceptional service to members, guests and prospects.

You will deliver personalised club tours, pursue renewals and upgrades, and follow up on enquiries to maximise conversions while building lasting member relationships and