Membership Experience & Growth Host

Frasers Group; Leicester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free gym membership

Colleague discount 20%

Monthly Champions recognition program

PT sessions outside contracted hours

Training and development opportunities

Group Training experience

High-performance culture

Job summary

Everlast Gyms in the United Kingdom is recruiting a Sales Host to turn conversations into memberships and deliver outstanding customer experiences. You will drive membership growth and retention while supporting club operations and events.

You will engage prospects with tailored tours, handle enquiries, and promote fitness products and services to help members achieve their goals. This role suits someone passionate about fitness, sales and service, looking to develop in a fast-growing club

Qualifications

• Passion for fitness, customer service and sales.
• Strong communication and relationship-building skills.
• Positive, confident and outgoing personality.
• Target-driven mindset with a desire to achieve results.
• Strong organisational and administration skills.
• Ability to work independently and as part of a team.

Responsibilities

• Deliver exceptional member experiences that convert prospects into members.
• Drive membership sales, renewals and upgrades while promoting secondary spend.
• Conduct tailored club tours based on fitness goals and needs.
• Build relationships to improve retention and engagement and support targets.
• Provide friendly, professional service and handle member queries.
• Utilise CRM systems to manage enquiries and member information.

Skills

Fitness passion

Customer service

Sales mindset

Communication

Relationship building

Results driven

Organisation

Teamwork

Flexible hours

Job description

Everlast Gyms in the United Kingdom is recruiting a Sales Host to turn conversations into memberships and deliver outstanding customer experiences. You will drive membership growth and retention while supporting club operations and events.

You will engage prospects with tailored tours, handle enquiries, and promote fitness products and services to help members achieve their goals. This role suits someone passionate about fitness, sales and service, looking to develop in a fast-growing club