Membership Advisor - Cranleigh Leisure Centre - Cranleigh, Surrey

Everyone Active; Waverley; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free gym membership

Job summary

Everyone Active is seeking an enthusiastic and self-motivated individual to advise customers on membership options and help expand the membership base. The role involves communicating with customers face-to-face, on the phone, and via email in a fast-paced environment while working days, evenings and weekends.

You'll benefit from a competitive salary and opportunities for development, plus free gym membership for you (and a partner/child) across our 220+ centres nationwide.

Qualifications

• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and meet targets.
• Collaborative team player who can work across channels.

Responsibilities

• Advise customers on the best membership options to meet their fitness goals.
• Assist with expanding the membership base and achieving targets.
• Maintain excellent customer service via phone, in person, and email.

Skills

Communication

Customer service

Target driven

Team player

Multichannel communication

Job description

The successful candidate will be responsible for helping expand Everyone Active's extensive membership base, advising both existing and potential customers on which membership option will best suit them in delivering their fitness and activity goals.
Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week.

• Be enthusiastic and motivated
• Be a fantastic communicator that relishes working in a fast paced environment
• Be results driven and be able to overachieve on targets set
• Be a team player and a capable individual
• Be at ease on the telephone, face to face and email when contacting customers
• The role will involve working days, evenings and weekends.
• Well, along with a competitive salary and opportunities for development, you'll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.