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Sports and Leisure Management Ltd; Hetton-le-Hole; On-site; GBP 30,000 - 46,000; Full time

Benefits offered by this job

Free gym membership

Job summary

Everyone Active is seeking an ambitious Sales Manager to drive exceptional customer service across two sites and to increase membership levels. You will manage daily operations, plan strategy, and inspire the centres team to raise the bar while meeting and exceeding targets.

The role requires flexible hours including days, evenings and weekends, with a vibrant, friendly work environment and the benefit of free membership at 220+ centres nationwide for you and a partner/children.

Qualifications

• Ambitious and self-motivated individual with a focus on customer service excellence.
• Proven track record of achieving or exceeding targets.
• Ability to lead, motivate and develop a team.

Responsibilities

• Manage day-to-day operations of the department and ensure top customer service levels.
• Plan and execute the business strategy for two sites.
• Be a role model and create a fun, friendly environment for staff and customers.
• Drive membership growth and achieve sales targets.
• Work day, evening and weekend shifts, including public holidays.

Skills

Customer service

Sales targets

Leadership

Job description

Everyone Active is currently seeking an ambitious and self-motivated Individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week.

The successful candidate will be responsible for driving exceptional customer service standards across two sites, delivering key KPI’s and increasing membership levels.

We need a Sales Manager who will…

Manage the day-to-day operations of your department ensuring that the highest levels of customer service are achieved

Effectively plan and execute the business strategy

Be both a role model for the centres team and to make the centre a fun and friendly environment for both colleagues and customers alike. Motivate and inspire others to ‘raise the bar’

Be results driven with a demonstratable track record in exceeding targets

Have a proactive approach to growing the Everyone Active membership base

This position will involve day, evening and weekend work, including public holidays.

What can we do for you?

Well, along with a competitive salary and opportunities for development, you’ll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.