Customer Service Advisor

Everyone Active; Metropolitan Borough of Solihull; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free gym membership

Job summary

Everyone Active is seeking a proactive individual to join Sunbury Leisure Centre as a customer service assistant. The role focuses on delivering a professional, friendly experience to all visitors and members, acting as the first point of contact for enquiries and assisting with centre products and services.

You will be enthusiastic, able to work as part of a team, and comfortable using computer systems. Training will be provided, with shifts including days, evenings and weekends to support our

Qualifications

• Experience in delivering professional customer service.
• Able to be the first point of contact for customers.
• Confident in using computer systems and software.

Responsibilities

• Provide professional customer service to all centre users.
• Be the first point of contact for enquiries and assistance.
• Promote and explain centre products and services to customers.

Skills

Customer service

Communication skills

Computer literacy

Teamwork

Job description

The successful candidate will be responsible for providing professional customer service in an efficient and helpful manner Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week,

• Be passionate about promoting our products
• Be able to work under your own initiative and work as part of a team
• Have an enthusiastic can do attitude and friendly personality
• Be confident in using computers
• Be experienced in customer service, being the first points of contact, its' key you can provide a professional service to all our customers

About Everyone Active

We are as passionate about our people as we are about encouraging everyone to take part in activity. Employees are our greatest asset - they are a representation of our brand and are what help to drive our business forward. We refer to them as 'colleagues' and it's our aim to develop them in a way that enables each individual to realise their potential.

You will be required to work days, evenings and weekends. Full training will be given on the centre's systems.

What can we do for you? Well, along with a competitive salary and opportunities for development, you'll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.

Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.

Sunbury Leisure Centre, Everyone Active