Member Services Administrator — Office-Based (Croydon)

Usdaw; London Borough of Croydon; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Generous annual leave: 24 days rising

Free onsite parking

Free health assessments

Season Ticket Loan

Job summary

Usdaw in Croydon seeks two Administrators for our Croydon Office. These roles are fully office based, with a salary of £29,891 per year rising to £35,278 after four years, plus an Outer London Weighting Allowance of £3,226 per year.

The successful candidates will provide typing and clerical support, assisting in offering help and advice to members, with strong IT skills and a customer-focused approach.

Qualifications

• Typing and clerical duties to support members.
• Telephone and reception skills for frontline contact.
• Ability to work harmoniously in a small team with tact and discretion.
• Effective communication and prioritising to meet deadlines.
• Strong IT literacy including Word and Excel for office tasks.
• Good planning and organisational skills.

Responsibilities

• Provide typing and clerical support and assist in offering help and advice to members.

Skills

Typing and clerical

Telephone and reception

IT literacy (Word, Excel)

Planning and organisation

Communication

Teamwork

Tools

Microsoft Word

Microsoft Excel

Job description

Usdaw in Croydon seeks two Administrators for our Croydon Office. These roles are fully office based, with a salary of £29,891 per year rising to £35,278 after four years, plus an Outer London Weighting Allowance of £3,226 per year.

The successful candidates will provide typing and clerical support, assisting in offering help and advice to members, with strong IT skills and a customer-focused approach.