Administrator (Two Posts)

Usdaw; London Borough of Croydon; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Generous annual leave: 24 days rising

Free onsite parking

Free health assessments

Season Ticket Loan

Job summary

Usdaw in Croydon seeks two Administrators for our Croydon Office. These roles are fully office based, with a salary of £29,891 per year rising to £35,278 after four years, plus an Outer London Weighting Allowance of £3,226 per year.

The successful candidates will provide typing and clerical support, assisting in offering help and advice to members, with strong IT skills and a customer-focused approach.

Qualifications

• Typing and clerical duties to support members.
• Telephone and reception skills for frontline contact.
• Ability to work harmoniously in a small team with tact and discretion.
• Effective communication and prioritising to meet deadlines.
• Strong IT literacy including Word and Excel for office tasks.
• Good planning and organisational skills.

Responsibilities

• Provide typing and clerical support and assist in offering help and advice to members.

Skills

Typing and clerical

Telephone and reception

IT literacy (Word, Excel)

Planning and organisation

Communication

Teamwork

Tools

Microsoft Word

Microsoft Excel

Job description

Administrator (Two Posts) - Croydon Office - Ref 973

Deadline:Friday, October 30, 2026

Salary:£29,891 pa rising to £35,278 pa after 4 years, plus Outer London Weighting Allowance of £3,226 pa.

Location:Unit 6, 17 Whitestone Way, Croydon, CR0 4WF

The Union of Shop, Distributive and Allied Workers is one of the UK's largest trade unions.

Vacancies exists for two Administrators based at the Union's Croydon Office. Please note that these positions are fully office based.

What we Offer:

• Generous holiday entitlement - 24 days rising to 32 days plus 8 bank and 3 customary holidays.
• Free onsite parking, subject to availability.
• Free health assessments.
• Season Ticket Loan.

The Union does not currently offer sponsorship.

Principal duties are: to provide a typing and clerical service, assisting in the provision of help and advice to members.

The successful applicant will possess: telephone and reception skills; the ability to work harmoniously in a small team and with individual colleagues; demonstrates tact, initiative and discretion; the ability to communicate effectively; well-developed planning and organisational skills and the ability to prioritise work in order to meet deadlines; IT literacy, particularly Microsoft Office, including Word and Excel.

The closing date is noon Friday, 30th October 2026.

Usdaw is an Equal Opportunities Employer.