Member Experience & Support Advisor

David Lloyd Leisure; Greater Manchester; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free Club

Family membership

Food and drinks discount 50%

Sports discounts

Career advancement

Get paid on demand

Benefits suite

Job summary

David Lloyd Leisure in the United Kingdom is seeking a passionate Member Support Advisor. You will handle member queries across Chat, Telephone and Email, ensuring timely, accurate responses and a friendly, professional service.

Based in our hub at a David Lloyd Club, you will join a team committed to exceptional customer care, with shifts five days out of seven including mornings, middays, evenings and weekends on a rotating basis.

Qualifications

• Exceptional customer service skills.
• Ability to thrive in a fast-paced environment.
• Excellent communication and organisation skills.
• Attention to detail in administration.

Skills

Exceptional customer service

Resilient

Fast-paced environment

Excellent communication

Organisation

Administrative

Attention to detail

Job description

David Lloyd Leisure in the United Kingdom is seeking a passionate Member Support Advisor. You will handle member queries across Chat, Telephone and Email, ensuring timely, accurate responses and a friendly, professional service.

Based in our hub at a David Lloyd Club, you will join a team committed to exceptional customer care, with shifts five days out of seven including mornings, middays, evenings and weekends on a rotating basis.