Member Experience & Group Fitness Coach

JD Sports Fashion PLC; United Kingdom; Remote; GBP 21,000 - 26,000; Full time

Job summary

JD Gym team member role focused on delivering a welcoming member experience through on-floor engagement, inductions and group exercise classes. You will support prospective members and uphold JD Gyms brand standards while maintaining club cleanliness and safety.

You'll conduct standards checks, monitor service delivery, and collaborate with the team to foster a safe, inclusive environment for all members.

Qualifications

• Passion for fitness, wellbeing and helping people.
• Represent JD Gyms brand standards and values.
• Enthusiastic and open to learning.
• Adapt communication to meet different members' needs.

Responsibilities

• Places member experience at the heart of everything you do by engaging with members on the gym floor.
• Deliver welcoming member tours in line with JD Gyms brand standards.
• Lead engaging and inclusive group exercise classes.
• Deliver member inductions.
• Support prospective members with joining JD Gyms as required.
• Conduct club standards checks and record results accurately.
• Maintain club cleanliness and safety standards as set by management.
• Monitor service delivery through feedback and data.

Skills

Fitness passion

Member engagement

Brand ambassador

Teamwork

Communication

Adaptability

Education

Level 3 Personal Trainer (EQF 4)

Job description

JD Gym team member role focused on delivering a welcoming member experience through on-floor engagement, inductions and group exercise classes. You will support prospective members and uphold JD Gyms brand standards while maintaining club cleanliness and safety.

You'll conduct standards checks, monitor service delivery, and collaborate with the team to foster a safe, inclusive environment for all members.