Member Experience Fitness Coach

JD Sports Fashion PLC; Farnborough; Hybrid; GBP 18,000 - 26,000; Part time

Job summary

JD Gyms is seeking a proactive member experience specialist to welcome and engage gym members, conduct inductions, and lead group classes. You will represent the JD Gyms brand, assist prospective members with joining, and help maintain high standards of cleanliness and safety across the club.

The role emphasizes excellent member interaction, data-informed improvements, and a flexible approach to hours while supporting energy and waste initiatives.

Qualifications

• Must have a passion for fitness and wellbeing.
• Represents and upholds the JD Gyms brand standards.
• Flexible in hours and great with people.
• Willing to learn and adapt to members' needs.

Responsibilities

• Engage with members on the gym floor to enhance their experience.
• Deliver welcoming tours for prospective members.
• Run group exercise classes.
• Provide member inductions.
• Support prospective members with joining JD Gyms.
• Maintain club cleanliness and safety standards.
• Monitor service delivery through feedback.
• Work safely following company policies.
• Contribute to energy and waste management initiatives.
• Analyze and present key data to support initiatives.

Skills

Passion for fitness

Brand standards

Team collaboration

Strong communication

Education

Level 3 Personal Trainer

Job description

JD Gyms is seeking a proactive member experience specialist to welcome and engage gym members, conduct inductions, and lead group classes. You will represent the JD Gyms brand, assist prospective members with joining, and help maintain high standards of cleanliness and safety across the club.

The role emphasizes excellent member interaction, data-informed improvements, and a flexible approach to hours while supporting energy and waste initiatives.