Member Experience & Group Fitness Coach

JD Sports Fashion PLC; Carlisle; Presencial; GBP 18.000 - 24.000; Jornada completa

Descripción de la vacante

JD Gyms seeks a welcoming and energetic team member to help deliver an exceptional member experience. You will engage with members on the gym floor, conduct inductions, and lead group exercise classes while upholding JD Gyms brand standards and safety policies.

You will support prospective members with joining, perform club standards checks, and contribute to a clean, safe, and environmentally responsible club.

Formación

• Has a passion for fitness, health, wellbeing and helping people.
• Represents and embodies the JD Gyms brand standards and values.
• Enthusiastic and open to learning.
• Able to adapt communication and engagement styles to meet the needs of different members and colleagues.
• Open to feedback and committed to continuous learning and development.
• Understands and can articulate the importance of a great member experience.
• Is flexible in approach to hours worked.
• Enjoys working collaboratively as part of a team and supporting colleagues, members and local communities.
• Level 3 (EQF Level 4) Personal Trainer qualified.

Responsabilidades

• Engage with members on the gym floor and place member experience at the heart of operations.
• Deliver welcoming tours to prospective members in line with brand standards.
• Lead engaging group exercise classes.
• Provide member inductions that are engaging and informative.
• Support prospective members with joining JD Gyms.
• Conduct club standards checks and record results.
• Provide ad hoc support to members as required.
• Maintain club cleanliness to the highest level per standards.
• Uphold brand standards and safety policies.
• Monitor service delivery via performance and member feedback.
• Work safely following policies and relevant legislation.
• Support energy efficiency and environmental initiatives across the club.
• Analyse and present key data to support new ideas or initiatives.

Conocimientos

fitness passion

brand values

enthusiastic learner

adapt communication

open to feedback

great member experience

flexible hours

team player

Level 3 Personal Trainer

Educación

Level 3 Personal Trainer (EQF Level 4)

Descripción del empleo

JD Gyms seeks a welcoming and energetic team member to help deliver an exceptional member experience. You will engage with members on the gym floor, conduct inductions, and lead group exercise classes while upholding JD Gyms brand standards and safety policies.

You will support prospective members with joining, perform club standards checks, and contribute to a clean, safe, and environmentally responsible club.