Member Experience Fitness Coach

JD Sports Fashion PLC; Watford; Vor Ort; GBP 17.000 - 28.000; Vollzeit

Zusammenfassung

JD Gyms, part of JD Sports Fashion PLC, is seeking a dedicated gym team member in Watford to create a welcoming experience for members. You will engage with members, run inductions, and lead group exercise classes while upholding high club standards.

The role focuses on proactive member interaction, accurate record-keeping, and collaboration with colleagues to deliver exceptional service and a safe environment.

Qualifikationen

• Has a passion for fitness, health, wellbeing and helping people.
• Representative of, and embodies, the JD Gyms brand standards and values.
• Enthusiastic and open to learning.
• Able to adapt communication and engagement styles to meet the needs of different members and colleagues.
• Open to feedback and committed to continuous learning and development.
• Understands and can articulate the importance of a great member experience.
• Is flexible in approach to hours worked.
• Enjoys working collaboratively as part of a team and supporting colleagues, members and local communities.

Aufgaben

• Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.
• Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.
• Deliver engaging and inclusive group exercise classes.
• Deliver engaging and informative member inductions.
• Support prospective members with joining JD Gyms as required.
• Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.
• Provide ad hoc support to members as required or observed.
• Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team.
• Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.
• Monitor our service delivery through our performance and member feedback.
• Work safely and in accordance with company policies, procedures and relevant legislation at all times.
• Support energy efficiency, environmental initiatives and responsible waste management practices across the club.
• Analysis and presentation of key data to support new ideas / initiatives / proposed developments.

Kenntnisse

Fitness passion

Brand standards

Enthusiasm to learn

Adapt communication

Feedback openness

Team player

Personal Trainer level 3

Ausbildung

Level 3 Personal Trainer (EQF 4)

Jobbeschreibung

JD Gyms, part of JD Sports Fashion PLC, is seeking a dedicated gym team member in Watford to create a welcoming experience for members. You will engage with members, run inductions, and lead group exercise classes while upholding high club standards.

The role focuses on proactive member interaction, accurate record-keeping, and collaboration with colleagues to deliver exceptional service and a safe environment.