Member Experience Fitness Coach

JD Gyms; Shrewsbury; On-site; GBP 21,000 - 25,000; Full time

Job summary

JD Gyms is seeking a member experience champion to welcome visitors, conduct inductions, and lead engaging group exercise classes across our UK clubs. You will uphold brand standards, support safe health and safety practices, maintain club cleanliness, and help members with joining while promoting fitness and wellbeing.

The role values enthusiasm, flexible hours, and a passion for helping people through fitness, with a Level 3 Personal Trainer qualification preferred.

Qualifications

• Excellent communication and customer service skills.
• Ability to deliver inclusive group exercise classes.
• Understanding of JD Gyms brand standards and member experience.

Responsibilities

• Welcomes members and delivers engaging inductions.
• Leads and supports group exercise classes.
• Maintains high club standards and cleanliness.
• Encourages joining and supports prospective members.

Skills

Member engagement

Group exercise

Brand standards

Customer service

Teamwork

Education

Level 3 Personal Trainer (EQF Level 4)

Job description

JD Gyms is seeking a member experience champion to welcome visitors, conduct inductions, and lead engaging group exercise classes across our UK clubs. You will uphold brand standards, support safe health and safety practices, maintain club cleanliness, and help members with joining while promoting fitness and wellbeing.

The role values enthusiasm, flexible hours, and a passion for helping people through fitness, with a Level 3 Personal Trainer qualification preferred.