Member Experience Concierge – Front Desk

David Lloyd Leisure Ltd; Manchester; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Free Club Membership for you and your

50% Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Personal Training.

Wagestream App : Get paid on demand !

Access to our Benefits Suite .

Job summary

David Lloyd Leisure Ltd in Manchester is seeking a receptionist to welcome members and manage queries and bookings face-to-face and by telephone, delivering a premium experience. You will uphold brand standards and keep the reception area clean and welcoming.

The role demands a passion for customer service, teamwork, and the ability to thrive in a fast-paced environment. Join us at Manchester North and enjoy staff benefits, training opportunities, and a supportive culture.

Qualifications

• Demonstrates a passion for delivering excellent customer service.
• Works well in a team with strong communication skills.
• Thrives in a fast-paced hospitality environment.

Responsibilities

• Welcome members and handle queries and bookings in person or by phone.
• Maintain a clean, tidy reception area presented to brand standards.
• Provide a premium experience aligned with club values.

Skills

Customer service

Team player

Fast paced environment

Job description

David Lloyd Leisure Ltd in Manchester is seeking a receptionist to welcome members and manage queries and bookings face-to-face and by telephone, delivering a premium experience. You will uphold brand standards and keep the reception area clean and welcoming.

The role demands a passion for customer service, teamwork, and the ability to thrive in a fast-paced environment. Join us at Manchester North and enjoy staff benefits, training opportunities, and a supportive culture.