Premium Club Receptionist — Elevate Member Experience

David Lloyd Leisure; Manchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free Club Membership

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training

Wagestream App

Benefits Suite

Job summary

David Lloyd Clubs in Manchester is seeking a Receptionist to greet members, handle queries and bookings, and provide a premium, welcoming experience at the front desk. You will maintain a pristine reception area in line with brand standards and contribute to a friendly, inclusive club atmosphere.

The role emphasizes customer service, teamwork, and the ability to handle a fast-paced environment while supporting members and colleagues across the club.

Qualifications

• Demonstrated customer service mindset.
• Collaborative team player with strong communication.
• Ability to thrive in a fast-paced setting.

Responsibilities

• Welcome members and manage queries and bookings in person and by phone.
• Keep the reception area clean, tidy and presented to brand standards.

Skills

Customer service

Team player

Communication

Fast-paced environment

Job description

David Lloyd Clubs in Manchester is seeking a Receptionist to greet members, handle queries and bookings, and provide a premium, welcoming experience at the front desk. You will maintain a pristine reception area in line with brand standards and contribute to a friendly, inclusive club atmosphere.

The role emphasizes customer service, teamwork, and the ability to handle a fast-paced environment while supporting members and colleagues across the club.