Member Experience & Club Operations Manager
Global Sports Jobs Limited
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Benefits offered by this job
Job summary
Global Sports Jobs Limited is seeking an Operations Manager to lead a DL Club, delivering an outstanding member experience daily and ensuring health and safety compliance. The role involves acting as Duty Manager and fostering a welcoming, inclusive culture within the team.
The ideal candidate will have a background in running large operational facilities, strong leadership, and a passion for customer service, with proven financial planning skills.
Qualifications
- Experience managing a large operational service delivery facility.
- Experience leading a variety of functions with variable challenges and goals.
- Experience of financial planning and management.
- A passion for customer service.
- People-focused.
Responsibilities
- Lead and operate a successful DL Club.
- Give members an excellent experience every day, 7 days a week.
- Regularly act as Duty Manager.
- Work alongside the team to ensure health and safety and compliance regulations are adhered to.
- Maximise member experience.
- Help create a thriving and inclusive culture.
Skills
Job description
Global Sports Jobs Limited is seeking an Operations Manager to lead a DL Club, delivering an outstanding member experience daily and ensuring health and safety compliance. The role involves acting as Duty Manager and fostering a welcoming, inclusive culture within the team.
The ideal candidate will have a background in running large operational facilities, strong leadership, and a passion for customer service, with proven financial planning skills.
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