Meeting Minutes Administrator

Confidential; Devon and Torbay; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Hybrid working

Immediate start available

Job summary

Confidential in Plymouth seeks a Minute Taker / Business Support Officer to support the Children & Young People Services team. The role focuses on producing precise minutes for statutory meetings, summarising discussions, and aiding in Child Protection Plan updates. Hybrid working offers mostly remote work with minimal office attendance.

Enhanced DBS is required. You’ll join a dedicated team, handle records securely, and contribute to safeguarding outcomes while enjoying flexibility and

Qualifications

• GCSE Maths and English at grade C/4 or above or equivalent.
• NVQ Level 3 in Business Administration or equivalent experience.
• Enhanced DBS required.
• Previous minute-taking experience essential.
• Strong grammar, spelling and written communication.
• Good working knowledge of Microsoft Office applications.
• Administrative experience in a busy office environment.
• Excellent organisational skills and attention to detail.
• Strong customer service and communication skills.
• Ability to work independently and in a team.

Responsibilities

• Produce clear, accurate and professional minutes for statutory meetings.
• Capture and summarise complex discussions into concise records.
• Support Chairs with creating and updating Child Protection Plans.
• Produce accessible versions of plans for children, young people and families.
• Maintain accurate records of attendees and contact information.
• Ensure confidential information is handled securely at all times.
• Update relevant systems and databases with minute-related information.
• Contribute ideas to improve processes and service delivery.
• Provide additional administrative support duties as required.

Skills

Minute taking

Microsoft Office

Organisational skills

Written communication

Customer service

Teamwork

Education

GCSE Maths & English

NVQ Level 3 in Business Administration

Tools

MS Word

MS Excel

Job description

Minute Taker / Business Support Officer
Children & Young People Services
Location: Plymouth, PL1
Hybrid Working: 75% remote working with a minimum of just 2 office days per month
Hours: 37 hours per week
Pay Rate: 13.90 per hour
Proposed Start Date: 7th September 2026
Assignment: Temporary position running until 31st December 2026

Make a Real Difference Behind the Scenes

Are you an organised administrator with excellent written communication skills and proven minute-taking experience? Do you want a role where your work directly supports the safety and wellbeing of children and young people?

We're recruiting on behalf of our client for a Minute Taker / Business Support Officer to join their dedicated Children & Young People Services team. This is a fantastic opportunity for an organised and detail-oriented administrator to play an important role in supporting statutory meetings that help safeguard and improve outcomes for children, young people and families.

Offering a fantastic hybrid working arrangement, you'll enjoy the flexibility of predominantly working from home while remaining connected to a supportive and experienced team.

Enhanced DBS Required

Why Apply?

• Flexible hybrid working with minimal office attendance
• Meaningful work that positively impacts children, young people and families
• Gain valuable experience within a statutory service environment
• Supportive team culture and ongoing learning opportunities
• Immediate start available
• Competitive hourly rate

What You'll Be Doing

• Produce clear, accurate and professional minutes for statutory Children & Young People meetings.
• Capture and summarise complex discussions into concise, high-quality records.
• Support Independent Chairs with creating and updating Child Protection Plans.
• Help produce accessible versions of plans for children, young people and families.
• Maintain accurate records of attendees and contact information.
• Ensure confidential and sensitive information is handled securely at all times.
• Update relevant systems and databases with minute-related information.
• Contribute ideas to improve processes and service delivery.
• Provide additional administrative support duties as required.

What We're Looking For

Essential

• GCSE Maths and English (Grade C/4 or above, or equivalent).
• NVQ Level 3 in Business Administration (or equivalent experience).
• Enhanced DBS Required
• Previous minute-taking experience.
• Strong grammar, spelling and written communication skills.
• Good working knowledge of Microsoft Office applications.
• Administrative experience within a busy office environment.
• Excellent organisational skills and attention to detail.
• Strong customer service and communication skills.
• Ability to work effectively both independently and as part of a team

Due to the nature of this role, an Enhanced DBS check is required. If you already have a valid certificate registered with the DBS Update Service, that’s great. If not, don’t worry, the cost of obtaining a new DBS certificate will be covered for the successful candidate.

Desirable

• Experience working within Children's Services or a similar public sector environment.
• Understanding of safeguarding principles and related legislation.
• Knowledge of Children, Young People and Families services.
• Previous business support experience within statutory services.

Skills & Attributes

• Outstanding listening and note-taking abilities.
• The ability to identify key information and produce concise summaries.
• Strong time management and prioritisation skills.
• Emotional resilience when attending sensitive meetings.
• Professionalism, discretion and confidentiality.
• Excellent interpersonal and communication skills.

Additional Responsibilities

• Comply with data protection and information governance requirements.
• Work in accordance with relevant legislation, policies and procedures.
• Promote equality, diversity and inclusion in all aspects of their work.
• Follow Health & Safety policies and safe working practices.