Meeting & Events Manager

Pullman Hotels & Resorts; London; On-site; GBP 47,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen dynamischen Meeting & Events Manager, der leidenschaftlich und kreativ ist. In dieser spannenden Rolle leiten Sie ein engagiertes Team und gestalten unvergessliche Veranstaltungen für bis zu 446 Gäste. Sie werden nicht nur für die Umsatzmaximierung verantwortlich sein, sondern auch für die Entwicklung und Motivation Ihres Teams. Mit einer Vielzahl von Vorteilen und einem unterstützenden Arbeitsumfeld bietet diese Position die Möglichkeit, in der aufregenden Welt des Eventmanagements zu wachsen und zu gedeihen. Wenn Sie bereit sind, die Zukunft der Gastfreundschaft mitzugestalten, freuen wir uns auf Ihre Bewerbung!

Benefits

Zwei kostenlose Bonuspausen jährlich in anderen UK Accor-Standorten

Rabattierte Hotelpreise weltweit

Kostenlose Mahlzeiten während der Dienstzeit

Zugang zum Hotel-Fitnessstudio

Bis zu 33 Tage Jahresurlaub

10% jährlicher Bonus

Qualifications

• Erfahrung im Eventmanagement ist erforderlich.
• Fähigkeit, ein hochleistungsfähiges Team zu führen und zu motivieren.

Responsibilities

• Leitung der Meetings & Events-Abteilung zur Maximierung von Umsatz und Kundenbeziehungen.
• Rekrutierung, Schulung und Entwicklung von Teammitgliedern.

Skills

Organisation und Zeitmanagement

Führungskompetenz

Kommunikationsfähigkeiten

Kundenorientierung

Aufmerksamkeit für Details

Kreatives Denken

Verkaufskompetenz

Tools

OPERA Cloud

Delphi

Job description

Join to apply for the Meeting & Events Manager role at Pullman Hotels & Resorts

Company Description

Why work for Pullman London St Pancras?

We welcome you as you are and you can find a job that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore our limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

We are looking for a FUN, PASSIONATE & EXTROVERTED Meeting & Events Manager who wants to join our FANTASTIC MEETING & EVENTS TEAM at Pullman London St Pancras!

You will lead the Meetings & Events department to achieve maximum revenue and client relationships through effective sales techniques and strategies, providing excellent customer service at all times.

You will manage a team of one Senior M&E Executive, two M&E Executives, and one M&E Co-ordinator in planning and executing meetings, events, and conferences for up to 446 guests, from start to finish.

This role requires proven experience in event management.

Join a global brand of 155+ hotels worldwide, part of Accor, Europe's Largest hotel company with 5000+ hotels. Be part of our vibrant sales team with 17 event spaces, including the Shaw Theatre. The ideal candidate will be highly organized, creative, and driven.

Your responsibilities include managing the Meeting & Events Sales department, leading, developing, and motivating a high-performing team, and ensuring departmental goals are met or exceeded to maximize revenue and profit.

• Diary Management to optimize profitable bookings
• Establish yielding policies for meeting space and F&B, Sales & Revenue Management
• Coordinate meeting show rounds with clients and organizers
• Promptly handle all enquiries in line with Accor standards
• Set targets for the team and proactively follow up with existing clients
• Participate in revenue meetings, considering total revenue factors
• Monitor revenue trends and support revenue-maximizing actions
• Develop SOPs and ensure their implementation
• Monitor competitor activities
• Participate in client events and coordinate promotional offers
• Recruit, train, and develop team members systematically

Qualifications

Key Skills and Behaviors:

• Excellent organization and time management skills
• Strong leadership qualities
• Effective communication skills (written and verbal)
• Good administrative and problem-solving skills
• Ability to meet deadlines
• Customer-focused attitude
• Attention to detail
• Creative mindset
• Drive to maximize sales and meet budgets
• Experience with OPERA Cloud and Delphi systems is preferred

Additional Information

Benefits include:

• Two complimentary Bonus Breaks annually in other UK Accor properties
• Discounted hotel rates worldwide with employee benefit card
• Free meals on duty and access to hotel gym
• Up to 33 days of annual leave
• 10% annual bonus

Salary: £46,360 per annum plus 10% bonus. Must have eligibility to work in the UK.