Meeting & Events Administrator

TN United Kingdom; London; On-site; GBP 22,000 - 32,000; Full time

Job summary

An established industry player is seeking a Meeting & Events Administrator to join their dynamic team in Central London. This role offers an exciting opportunity to support the Conference and Events department, ensuring exceptional service and smooth operations. You'll be responsible for administrative tasks, managing client interactions, and contributing to a vibrant workplace culture. With a focus on employee development and a commitment to work-life balance, this position is perfect for those passionate about hospitality and eager to grow in a supportive environment. Join a team where your contributions will make a real difference!

Benefits

Flexible working hours

Employee of the month bonuses

Discounted hotel stays

28 days holiday entitlement

Training courses

Annual Charity Event Day

Relocation support

Wellbeing support

Life assurance

Birthday cards

Qualifications

• Experience in hospitality and administrative roles is essential.
• Strong customer service skills and attention to detail are a must.

Responsibilities

• Provide administrative support to the Conference and Events department.
• Ensure clients receive professional and efficient service.
• Manage invoicing and payment processes for events.

Skills

Hospitality

Administrative Support

Customer Service

Cash Flow Management

Event Coordination

Education

High School Diploma

Hospitality Management Degree

Tools

Opera

Smartspace

Job description

Social network you want to login/join with:

Meeting & Events Administrator, Central London

Location: Central London, United Kingdom

Job Category:

Hospitality

EU work permit required:

Yes

Job Reference:

6dab8bea9be8

Job Views:

27

Posted:

21.03.2025

Expiry Date:

05.05.2025

Job Description:

Be Yourself - Be Leonardo

At Leonardo Hotels, we are recruiting for a Meeting & Events Administrator to join our great team in Meeting and Events. We are looking for an enthusiastic, genuine and friendly person who really enjoys working in hotels and wants to provide great hospitality to our guests, contributing to them having a memorable stay with us.

Key Responsibilities:

• To provide administrative support to the Conference and Events department to ensure the growth of the Conference & Events business.
• Ensure all clients and potential clients receive a polite, professional and efficient service, ensuring all venue and Leonardo and Jurys Inn standards are maintained and all current legislation is adhered to.
• Ensure there is a good cash flow within the department by ensuring customers are charged correctly and invoiced within the Leonardo and Jurys Inn standard.
• Create PMs and deposits.
• Charge credit card payments for events.
• Send invoice requests for prepaid events.
• Input enquiries into Opera inline with Leonardo and Jurys Inn standards.
• Support Enquiry team by producing proposals and contracts.
• Ensure Sales & Catering/Opera are updated with accurate and relevant information for each hotel.
• Produce function sheets for all internal events.
• Ensure all rooming list details and requirements are inputted into Opera.
• Create menus and place cards for banqueting events.
• Knowledge of competitor set facilities and offering to be up to date at all times.
• Complete competitor shop calls and upload into Smartspace.
• General office supplies management.
• Opera housekeeping - accounts and agents attached to bookings.
• Update shared drive photos.

Why come and work for us – to receive practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.

Some of the great benefits of working for us include:

• Varied and interesting work - no day is the same.
• Flexible working hours - shift working is what we do but not split shifts – we want you to have a work-life balance too.
• Having the chance to work with and around friendly people – we have a great culture with employee satisfaction at 83.3% (2016 result).
• Birthday cards every year - we celebrate everything.
• The opportunity to work for a well-respected brand where people development is at the heart of our culture.
• Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scene, we can help you to move and provide relocation support.
• Monthly engagement activities - we like to have fun while working hard.
• Annual Charity Event Day - we help and support our communities.
• So many training courses that your brain may not be able to squeeze them all in.
• Employee of the month earning you a little bonus and fame for the month.
• Leo Points – earn points and claim them back on gifts that you want.
• Stay at one of our hotels for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too.
• 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days.
• Sensible benefits that could save you money - Pension Scheme, Life assurance, wellbeing support, wedding leave.