Assistant Meetings and Events Operations Manager

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity awaits at a chic boutique hotel in the heart of London! As an Assistant Meetings and Events Operations Manager, you'll play a crucial role in ensuring seamless event execution and exceptional guest experiences. This position offers a unique chance to grow your career in a vibrant environment that values talent and wellbeing. Join a company recognized as a Great Place to Work, where you'll enjoy generous benefits, including complimentary meals, annual hotel stays, and opportunities for professional development. If you have a passion for hospitality and a knack for leadership, this role is perfect for you!

Benefits

28 days holiday per year

Complimentary hot meals

Recommend a Friend Scheme

Annual complimentary hotel stays

Preferential accommodation rates

Access to discount platform

Auto-enrollment into pension scheme

Regular social events

Annual recognition events

Access to company doctor

Qualifications

• Management experience in meetings and events operations is essential.
• Strong attention to detail and excellent customer service skills are required.

Responsibilities

• Coordinate events and ensure all aspects are fulfilled.
• Lead and develop the team while handling guest feedback.

Skills

Management experience in meetings and events operations

Attention to detail

Customer service skills

Team leadership

Strong command of English

Job description

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Assistant Meetings and Events Operations Manager, London

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Client:

The Londoner

Location:

London, United Kingdom

Job Category:

Hospitality

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EU work permit required:

Yes

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Job Reference:

19771afc0d45

Job Views:

4

Posted:

24.04.2025

Expiry Date:

08.06.2025

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Job Description:

Become a Londoner

Welcome to The Londoner, a chic boutique hotel in spirit and feeling, yet staggering in scale and ambition. It offers a collection of spaces, tastes, textures, and offerings over 15 floors, situated in the heart of Leicester Square, where the four corners of the city meet.

We are seeking hospitality professionals whose talents and ambitions will drive them to meet our guests’ high standards and also propel their own careers in a company that recognizes and rewards talent. Stand out by joining London’s first ‘Super Boutique’ hotel.

At The Londoner, we are committed to being the best place to work, recognized as a Great Place to Work. Our focus on wellbeing and development is central to our culture.

We are recruiting an Assistant Meeting and Events Operations Manager to join us at The Londoner Hotel.

Overview:

• An exciting opportunity to join the Meeting and Events Operations team as an Assistant Manager. This is a 9-month fixed-term role for paternity cover.
• You will be responsible for your events, coordinating the team to ensure all aspects are fulfilled.
• You will verify that event spaces are set according to function sheets.
• Pre-event and shift briefings will be conducted to discuss event details, special requests, and responsibilities.
• You will ensure seamless service flow during events and meet guest needs.
• Handling complaints and feedback confidently, rectifying issues where possible.
• Ensure cash and card procedures are followed at the bar, with accurate cashing up.
• You will support team development and performance management alongside the Meeting and Events Operations Manager.

About You:

• Management experience in meetings and events operations.
• Excellent attention to detail and customer service skills.
• Ability to lead, coach, and develop a team.
• Strong command of English, both written and spoken.
• A passion for food and beverage and providing impeccable service.

Company Benefits:

• 28 days holiday per year, including bank holidays, increasing with long service.
• Complimentary hot meals, salad bar, and unlimited beverages daily.
• Recommend a Friend Scheme up to £500 per referral.
• Annual complimentary hotel stays.
• Preferential accommodation rates for Edwardian Hotels’ staff, family, and friends.
• Access to a discount platform for popular stores.
• Auto-enrollment into our pension scheme.
• Regular social events across hotels.
• Annual recognition events in January.
• Wellbeing champions across hotels.
• Access to company doctor and occupational health support.
• Access to online learning via Edwardian Academy.
• Opportunities for promotion and training to support development.

Note: All applicants must be eligible to work in the UK. Documented proof of eligibility will be required during recruitment.