Meeting and Events Executive

Millennium Hotels and Resorts; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a dynamic Meeting and Events Executive to enhance client relationships and maximize revenue in the Meetings & Events department. This role involves managing inquiries, negotiating proposals, and collaborating with teams to ensure seamless event execution. The company fosters an inclusive culture and offers numerous perks, including career development opportunities and discounts on accommodations. If you have a passion for events and exceptional customer service skills, this position could be your next exciting challenge.

Benefits

Social events and wellbeing activities

Training and development opportunities

Pension Salary Sacrifice Scheme

Career development and salary reviews

Interest-free Season Ticket Loan Scheme

Complimentary meals

Length of Service holiday scheme

My Millennium discount perks

Discount on worldwide accommodation

Life Assurance

Qualifications

• Strong sales and customer service skills to drive revenue.
• Ability to manage event inquiries and client relationships effectively.

Responsibilities

• Manage and convert incoming Meetings & Events inquiries.
• Collaborate with teams for efficient event execution.
• Resolve client disputes professionally.

Skills

Sales Strategies

Customer Service

Event Coordination

Negotiation Skills

Problem Solving

Job description

Job Description

Meeting and Events Executive

At Millennium Hotels UK, we are seeking a Meeting and Events Executive to support the Meetings & Events department in achieving maximum revenue and fostering strong client relationships through effective sales strategies and excellent customer service.

The successful candidate will collaborate with clients, agents, and team members to ensure seamless coordination and execution of events.

At Millennium Hotels & Resorts, we value diversity and promote an inclusive culture where everyone feels welcomed, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.

Key responsibilities include:

1. Managing and converting incoming Meetings & Events inquiries according to department standards, including proposal negotiation, upselling, revenue and volume conversion, speed of conversion, and TENT business management.
2. Staying informed about competitor hotels and venues.
3. Resolving client disputes and complaints professionally within established guidelines.
4. Selling and converting Meetings & Events facilities.
5. Collaborating with the central and management teams to propose efficiencies and improvements, adapting to system and process changes as needed.

In return, we offer:

• Social events, wellbeing activities, and team-building events
• Training and development opportunities
• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• Interest-free Season Ticket Loan Scheme
• One volunteer day per year (fully paid, in addition to annual leave)
• Complimentary meals prepared by our chefs
• Length of Service holiday scheme
• My Millennium discount perks
• Discount on worldwide accommodation and 50% off Food and Beverage outlets
• Life Assurance
• Recommend a Friend Scheme

About the Group

Millennium Hotels and Resorts owns and operates over 120 hotels worldwide, categorized into collections such as Lengs Collection, M Social Collection, Millennium Collection, Copthorne Collection, and The Biltmore. Each collection has its own unique personality and brand identity, offering opportunities for career development and promotion within the industry.