Assistant Meeting and Events Office Manager

Cairn Group; Beaconsfield, Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic and ambitious team at a family-owned business with a diverse portfolio of hotels, bars, and restaurants. In this exciting role, you will manage administrative functions to ensure the smooth delivery of events, providing exceptional customer service and converting enquiries into successful contracts. Your sales experience and passion for networking will drive revenue growth while you lead a motivated team of event coordinators. If you thrive in a fast-paced environment and are eager to make an impact, this opportunity is perfect for you.

Qualifications

• Previous sales experience in a large hotel or conference venue.
• Passion for sales and excellent customer service skills.

Responsibilities

• Manage administrative functions for efficient project delivery.
• Handle event enquiries and provide leadership to event coordinators.

Skills

Sales Experience

Customer Service

Event Management

Networking

Communication Skills

Yield Management

Tools

Salesforce

DEPHI

Opera

Job description

About the role…

You will manage administrative functions to ensure the efficient delivery of specific projects. This includes handling all event enquiries from start to finish, providing excellent customer service, converting enquiries into contracted business, managing payments, and liaising with clients to plan and finalize event details. You will also issue function sheets to the operational team and provide leadership, motivation, and support to your team of event coordinators.

About you…

You should have previous sales experience in a large hotel or conference venue and familiarity with systems such as Salesforce, DEPHI, and Opera. A passion for sales and a strong desire to succeed are essential. You are passionate about customer service and motivated to grow and develop. Ideally, you will have:

• A drive for sales generation, networking, building reputation, and identifying new opportunities within social and corporate markets
• Knowledge of sales and events management in a hotel environment
• Experience in developing proactive sales campaigns that impact revenue immediately
• Confidence and ability to influence senior management
• Excellent communication and influencing skills
• Understanding of yield management
• Experience as a Meeting & Events Sales Office Manager or similar role
• Knowledge of OPERA PMS and S&C systems is desirable
• Previous senior sales and events experience

About us…

At Cairn Group, we're ambitious. With a diverse UK portfolio of hotels, bars, and restaurants, we focus on continual growth and long-term success. As a family-owned business, we value family principles and are expanding our team and sites across the UK.