Medical Secretary

NHS; Walsall; On-site; GBP 20,000 - 30,000; Full time

Job summary

The Black Country Healthcare NHS Foundation Trust is seeking a motivated Medical Secretary for the Perinatal Mental Health Team in Walsall. The role involves providing essential secretarial support to a Consultant Psychiatrist, managing patient records, and coordinating appointments. Ideal candidates should possess the AMSPAR Diploma and relevant secretarial experience, with strong organizational and communication skills. This is an exciting opportunity to contribute to a vital service in a supportive environment.

Qualifications

• AMSPAR Diploma or equivalent qualification required.
• Minimum of 5 x GCSE's at Grade C or above, including English and Maths.
• Relevant secretarial experience, preferably in an NHS environment.

Responsibilities

• Provide efficient secretarial support to a Consultant Psychiatrist.
• Attend multidisciplinary team meetings and follow up on actions.
• Manage patient medical records and coordinate appointments.

Skills

Communication

Organizational skills

Audio typing

Education

AMSPAR Diploma

RSA/OCR Level 3 typing/word processing

5 x GCSE's at Grade C or above

Tools

MS Office

RIO patient information system

Job description

Go back Black Country Healthcare NHS Foundation Trust

Medical Secretary

The closing date is 22 May 2025

We are currently looking to recruit a Medical Secretary for the Perinatal Mental Health Team in Walsall within Black Country Healthcare NHS Foundation Trust, based at Dorothy Pattison Hospital in Walsall.

We require an enthusiastic and highly motivated Medical Secretary, who can provide an efficient secretarial support service to a Consultant Psychiatrist and their respective team in Perinatal Mental Health.

Main duties of the job

You will be expected to work independently and as part of a team, exercising judgement and initiative to prioritise and co-ordinate your own workload. In addition to general medical secretarial duties the post-holder will attend multidisciplinary team meetings when required and follow up meeting actions, ensuring patients' medical records are kept up-to-date, book appointments, co-ordinate Outpatient and Community Clinics . You will be required to use various computerised systems, e.g. Microsoft Office, Outlook and patient administration systems (eg; RIO) to input referrals and make appointments where required, together with audio transcription via a digital dictation system (Bighand). Please note that full training will be provided on the relevant IT systems.

About us

The post holder will provide a comprehensive medical secretarial role, acting as first point of contact for the medical team.

If you are looking for a new challenge with an exciting service, have the requirements for the role and are interested in this post, then please apply now.

Job responsibilities

See attached job description and person specification.

The successful candidate will need to have excellent communication skills, be extremely organised and have exemplary secretarial/administrative skills. This role is very busy and demanding, with competing demands and deadlines to meet. We require an individual who is able to work on their own initiative and also as part of a wider team.

The post holder will be required to have the AMSPAR Diploma together with medical secretarial experience, or extensive medical secretarial experience together with RSA/OCR Level 3 qualification in typewriting / word processing / audio typing or equivalent. Experience and understanding of patient information systems would be advantageous. MS Office experience is essential as you may be required to use all packages within the role.

Person Specification

Education

• Minimum of 5 x GCSE's at Grade C or above, including English and Maths, or equivalent
• RSA/OCR Level 3 typing / word processing or equivalent typing/word processing qualification and/or experience.
• AMSPAR Diploma or equivalent qualification or previous relevant experience in a Medical Secretary role

Experience

• Relevant secretarial experience, preferably in a NHS environment
• Working knowledge and understanding of confidentiality
• Experience of line managing staff

Knowledge

• Fast and accurate audio and typing skills Use of patient information systems (eg; RIO) Use of electronic mail and diaries Use of various MS Office computer packages including word, excel, outlook and powerpoint. Ability to prioritise own workload Ability to organise diary, meetings, office systems. Able to concentrate over prolonged periods with frequent interruptions. Ability to prioritise work and meeting deadlines / tight timeframes to complete work.

Skills/Personal Qualities

• Ability to work effectively both independently and as part of a team. Ability to communicate sensitively and effectively with service users, carers and professionals both within and outside the Trust. Ability to work on own initiative without direct supervision. Seek continuous personal and professional development.

Trust Behaviours and Values

• Be compassionate, empathetic and caring to everyone Enable yourself and others to act with confidence and authority in order to achieve the best outcome for everyone Work with others. Be inclusive by understanding and valuing others to achieve the best results for everyone and everything we do Act with transparency and honesty; respect and value others to do the right thing at the right time for everyone.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Black Country Healthcare NHS Foundation Trust