Band 4 Medical Secretary- West NMHT

NHS; Birmingham; On-site; GBP 26,000 - 30,000; Full time

Job summary

Birmingham and Solihull Mental Health NHS Foundation Trust is seeking a Band 4 Medical Secretary to provide essential administrative support to the Consultant Psychiatrist and the multidisciplinary team. This role involves managing correspondence, booking appointments, and ensuring effective communication within the healthcare environment. The ideal candidate will have significant secretarial experience, excellent communication skills, and relevant qualifications in business administration.

Qualifications

• Significant admin/secretarial experience in a health or equivalent environment.
• Experience working with people who suffer with Mental Health issues.

Responsibilities

• Provide a professional secretarial service to the Consultant Psychiatrist.
• Responsible for a wide range of administrative and secretarial duties.
• Act as a focal point of contact for the medical team.

Skills

Excellent written and verbal communication skills

Experience of dealing with a range of disciplines and agencies

Education

Minimum GCSE Grade C or equivalent

NVQ level 3 Business Administration

RSA Work Processing Level III or equivalent

Tools

Microsoft Office Packages

Job description

Go back Birmingham and Solihull Mental Health NHS Foundation Trust

Band 4 Medical Secretary- West NMHT

Information:

This job is now closed

Job summary

To provide a professional secretarial service to the Consultant Psychiatrist and members of the NMHT, assisting them in achieving their objectives, organise their workload and to liaise with all relevant and appropriate services. Reliable data entry into the GP PAS system such as Care First/SystemOne/Emis and / Rio computer systems will be required ensuring a full and effective clinic system is in operation, receiving all visitors, Staff, Patients and GP's telephone calls in a polite, friendly & courteous manner

Main duties of the job

The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which include:

The receipt of all correspondence, booking of new patient appointments, attendance at MDT weekly meetings etc. The audio transcription and text processing of clinical letters, report and other correspondence as required by the medical team.

To act as a focal point of contact and be responsible for the dissemination of information, messages and enquires for the medical team, liaising with multidisciplinary team members, other health professionals and staff within the Trust, GP's, Social Workers, Service Users, Carers and any other appropriate external agencies.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Person Specification

Training and Qualifications

• Minimum GCSE Grade C or equivalent
• NVQ level 3 Business Administration
• RSA Work Processing Level III or equivalent

Knowledge and Experience

• Significant admin/secretarial experience working in a health or equivalent environment
• Significant experience of Microsoft Office Packages including Word/Outlook/Excel/PowerPoint/Publisher
• Experience of work with people who suffer with Mental Health issues

Skills

• Excellent written and verbal communication skills
• Experience of dealing with a range of disciplines and agencies

Personal Qualities

• Adaptability/flexibility and ability to cope with change
• To be empathetic to clients needs and communication barriers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

£26,530 to £29,114 a yearper annum, pro rata