Band 4 Medical Secretary - North NMHT

NHS; Birmingham; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading NHS trust is seeking a Band 4 Medical Secretary to provide essential secretarial support to the Consultant Psychiatrist. The role involves managing correspondence, booking appointments, and liaising with various health professionals. Ideal candidates will have relevant qualifications and significant experience in a health-related administrative role.

Qualifications

• Significant admin/secretarial experience in a health environment.
• Experience in working with people who suffer with Mental Health issues.
• Adaptability/flexibility and ability to cope with change.

Responsibilities

• Provide a professional secretarial service to the Consultant Psychiatrist.
• Responsible for undertaking a wide range of administrative and secretarial duties.
• Act as a focal point of contact for the medical team.

Skills

Excellent written and verbal communication skills

Experience of dealing with a range of disciplines and agencies

Education

Minimum GCSE Grade C or equivalent

NVQ level 3 Business Administration

RSA Word Processing Level III or equivalent

Tools

Microsoft Office Packages

Job description

Go back Birmingham and Solihull Mental Health NHS Foundation Trust

Band 4 Medical Secretary - North NMHT

The closing date is 01 June 2025

To provide a professional secretarial service to the Consultant Psychiatrist and members of the NMHT, assisting them in achieving their objectives, organise their workload and to liaise with all relevant and appropriate services. Reliable data entry into the GP PAS system such as Care First/SystemOne/Emis and / Rio computer systems will be required ensuring a full and effective clinic system is in operation, receiving all visitors, Staff, Patients and GP's telephone calls in a polite, friendly & courteous manner

Main duties of the job

The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which include

the receipt of all correspondence, booking of new patient appointments, attendance at MDT weekly meetings etc. The audio transcription and text processing of clinical letters, report and other correspondence as required by the medical team.

To act as a focal point of contact and be responsible for the dissemination of information, messages and enquires for the medical team, liaising with multidisciplinary team members, other health professionals and staff within the Trust, GP's, Social Workers, Service Users, Carers and any other appropriate external agencies.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

Secondment opportunities will be considered AND previous applicants need not apply

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Person Specification

Training and Qualifications

• Minimum GCSE Grade C or equivalent
• NVQ level 3 Business Administration
• RSA Word Processing Level III or equivalent

Knowledge and Experience

• Significant admin/secretarial experience working in a health or equivalent environment
• Significant experience of Microsoft Office Packages including Word/Outlook/Excel/ PowerPoint/Publisher
• Experience in working with people who suffer with Mental Health issues

Skills

• Excellent written and verbal communication skills.
• Experience of dealing with a range of disciplines and agencies

Personal Qualities

• Adaptability/flexibility and ability to cope with change.
• To be empathic to clients needs and communication barriers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

£26,530 to £29,114 a yearper annum, pro rata