Band 4 Medical Secretary - North NMHT

Transformationunitgm; Birmingham; On-site; GBP 26,000 - 30,000; Part time

Job summary

A leading healthcare organization in Birmingham is seeking a Medical Secretary to provide professional secretarial support to the Consultant Psychiatrist and the NMHT team. The role involves managing correspondence, booking appointments, and liaising with various health professionals. The ideal candidate will have significant admin experience in health, excellent communication skills, and relevant qualifications. This part-time position offers a flexible schedule and is part of a supportive team committed to improving community mental health.

Benefits

Relocation expenses up to £8,000

Support with DBS costs

Qualifications

• Significant admin/secretarial experience in health or similar environment.
• Experience working with individuals with Mental Health issues.

Responsibilities

• Provide professional secretarial support to the Consultant Psychiatrist.
• Handle correspondence and book patient appointments.
• Act as a communication focal point for the medical team.

Skills

Communication

Adaptability

Empathy

Education

GCSE Grade C or equivalent

NVQ Level 3 Business Administration

RSA Word Processing Level III or equivalent

Tools

MS Office

Job description

Main area: Medical Secretary, Grade Band 4

Contract: Fixed term, 12 months (FTC)

Hours: Part time - 18.75 hours per week (Flexible to meet service needs, Monday to Friday)

Job ref: 436-7011056-A

Employer Details

Birmingham and Solihull Mental Health NHS Foundation Trust, NHS

Location: Northcroft Town, Birmingham

Salary: £26,530 - £29,114 per annum, pro rata

Closing Date: 01/06/2025 23:59

Interview Date: 16/06/2025

Job Overview

Provide professional secretarial support to the Consultant Psychiatrist and NMHT team, organize workload, liaise with relevant services, and ensure accurate data entry into GP PAS systems like Care First, SystemOne, Emis, and Rio. Manage visitors, staff, patients, and GP calls courteously.

Main Duties

Handle correspondence, book patient appointments, attend MDT meetings, transcribe clinical letters, and act as a communication focal point for the medical team. Liaise with multidisciplinary teams, health professionals, GPs, social workers, service users, and external agencies.

Working for Our Organisation

Join Birmingham and Solihull Mental Health NHS Foundation Trust, serving 70,000 people annually with diverse mental health services. We promote inclusivity, research, and innovation to improve community mental health.

Responsibilities & Requirements

See attached detailed job description and person specification.

Secondment opportunities available. Previous applicants need not reapply.

Note: We cannot support sponsorship applications from UK job seekers requiring visa sponsorship.

Person Specification

Training & Qualifications

• Minimum GCSE Grade C or equivalent
• NVQ Level 3 Business Administration
• RSA Word Processing Level III or equivalent

Knowledge & Experience

• Significant admin/secretarial experience in health or similar environment
• Proficiency in MS Office (Word, Outlook, Excel, PowerPoint, Publisher)
• Experience working with individuals with Mental Health issues

Skills

• Excellent communication skills
• Experience liaising with multiple disciplines and agencies

Personal Qualities

• Adaptability and flexibility
• Empathy towards clients and communication barriers

Additional Information

We are committed to equality, diversity, safeguarding, and promoting welfare. Pre-employment checks, including DBS, are required. Support with DBS costs and subscription renewal is provided. All staff must complete mandatory training online within the first two weeks.

Applications from those requiring UK sponsorship are considered if eligible. Relocation expenses up to £8,000 may be reimbursed.

This role involves access to vulnerable people and is subject to DBS checks.