Medical Secretary

North Bristol NHS Trust; Bristol; On-site; GBP 22,000 - 26,000; Full time

Job summary

A healthcare trust in Bristol is seeking a dedicated individual for an administrative support role within the gynaecology team. Responsibilities include managing correspondence, scheduling appointments, and liaising with staff to ensure efficient service delivery. The ideal candidate should possess strong organizational and communication skills, and experience in administrative roles will be an advantage. This role is pivotal in maintaining effective operation and supporting patient pathway management.

Qualifications

• Ability to manage multiple tasks and work with deadlines effectively.
• Experience in administrative support within a healthcare setting is advantageous.
• Strong communication skills to interact with staff and patients.

Responsibilities

• Provide essential secretarial and administrative support to gynaecology consultants.
• Liaise with staff to facilitate efficient service delivery.
• Manage telephone calls and correspondence professionally.

Skills

Organizational skills

Communication skills

Time management

Job description

Overview

Provide essential secretarial and administrative support to the gynaecology consultants within the Women’s & Children’s Division. Working as part of a dedicated team, you will ensure the smooth operation of the service by managing day-to-day administrative tasks, liaising with staff, and maintaining effective communication.

Responsibilities

• Provide secretarial and administrative support to gynaecology consultants.
• Liaise with all staff within the division to facilitate efficient service delivery.
• Manage telephone calls, queries, and correspondence professionally and promptly.
• Work to deadlines to ensure timely completion of tasks.
• Provide cross‑cover support to colleagues during annual leave or sickness absence.
• Maintain accurate records and assist with scheduling appointments and meetings.
• Assist in coordinating clinic schedules and supporting patient pathway management.
• Process clinic letters and general correspondence.
• Receive, sort and prioritise daily correspondence.
• Book, maintain and utilise clinics.
• Maintain good communication with the team to achieve efficient teamwork.
• Contribute to the review of administrative and clerical functions within the department.
• Photocopy, file and perform other administrative duties to ensure efficient running of the office.
• Prioritise sometimes conflicting department requirements, independently or with consultants and other secretarial support, to meet deadlines (for example a 5‑day turnaround for clinic correspondence).
• Organise meetings, including booking of rooms as necessary, for clinicians and their teams.
• Act as a contact point, liaising with patients, medical and nursing staff, and other external agencies dealing with queries competently and professionally, taking action when appropriate in accordance with Data Protection.
• Provide secretarial cover and undertake general office duties as necessary within the department.
• Effectively deal with incoming mail for clinicians.

About North Bristol NHS Trust

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered. North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.