Medical Secretary

Countess of Chester NHS Foundation Trust; Chester; Vor Ort; GBP 15.000 - 18.000; Teilzeit

Zusammenfassung

Countess of Chester Hospital NHS Foundation Trust is seeking a dedicated part-time Medical Secretary to provide high-standard secretarial support to a clinical team. You will manage diaries, communications and confidential patient information with accuracy and initiative.

The role requires strong audio typing and Microsoft Office skills, plus knowledge of medical terminology. Training in Medisec and EPR+ will be provided, with emphasis on confidentiality and efficiency.

Qualifikationen

• NVQ Level 3 or equivalent.
• GCSE English or equivalent.
• RSA Typing III.
• Audio/Short Hand Typing Qualification.
• AMSPAR Medical Secretarial Diploma or Equivalent.

Aufgaben

• Provide a comprehensive secretarial service to consultants as part of the team.
• Deal with enquiries from patients, relatives, GPs and hospital staff with confidentiality.
• Type clinic letters, referrals and other correspondence using digital dictation.
• Participate in administering the Email Advice service and record clinical advice in the EPR.

Kenntnisse

Audio typing

Microsoft Office

Organisation

Communication

Teamwork

Ausbildung

NVQ Level 3 or equivalent

GCSE English or equivalent

RSA Typing III

AMSPAR Medical Secretarial Diploma or Equivalent

Medical terminology knowledge

Tools

Medisec

EPR+

Jobbeschreibung

Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.

Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation

Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.

As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.

Job overview

Working Part Time: 22.5 hours per week

You will contribute and commit to promoting a positive team-based attitude, striving for the highest standards of service and achieving excellence by providing a comprehensive secretarial service and administration support to the Team. You will be expected to work
with minimum supervision but within a close-knit team. All work must be carried out in a timely and accurate manner, with confidentiality being maintained at all times.

We are looking for a highly motivated individual to provide a high standard of audio typing / clerical support. The successful candidate must be able to work using their own initiative, but also as part of a team.

Excellent communication and administrative skills are essential for this role, along with a keen eye for accuracy and detail. Organisational skills are also essential. Consultant diaries and associated clinical activity must be kept up to date to ensure the service we provide to our patients runs smoothly and efficiently.

A working knowledge of general office procedures and Microsoft packages is required, but full training will be given in the use of Medisec and EPR+ software. Knowledge of medical terminology also would be an advantage.

Main duties of the job

• To provide a comprehensive secretarial service to the consultants as part of the secretarial team, managing a busy workload and shifting priorities.
• To deal with enquiries from patients, relatives, GP’s and hospital staff in an effective, timely and sensitive manner, answering queries and resolving problems appropriately while ensuring patient confidentiality is maintained at all times.
• To type clinic letters, referrals and other correspondence using digital dictation, prioritising urgent and Fast Track correspondence while also maintaining awareness of Trust targets for outpatient letters.
• To participate with the team in administering the Email Advice service, including logging activity within time limits and accurately recording clinical advice on the electronic patient record.

Working for our organisation

The Trust’s services are provided from three locations:

• The Countess of Chester Hospital: providing 473 general and acute beds.
• Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility.
• Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire.

The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board.

The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery

Detailed job description and main responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.

If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service.Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

The Trust will not sponsor where the starting salary does not meet immigration rules

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Qualifications

• NVQ Level 3 or equivalent
• GCSE Standard English or equivalent
• RSA Typing III
• Audio/Short Hand Typing Qualification
• AMSPAR Medical Secretarial Diploma or Equivalent

Knowledge and Experience

• Touch typist
• Recent secretarial experience
• Knowledge of Microsoft Office Packages
• Experience as medical support secretary or medical audio typist
• Knowledge/ experience of specific patient administration systems
• Knowledge of Medical Terminology
• Knowledge of NHS or other health/social care settings

Disclosure and Barring Service Check
If the role is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Enhanced DBS check applications that are submitted with omitted or incorrect information will be withdrawn. In the event errors are identified on your original application, a new application will need to be submitted and you will be required to pay the DBS application fee again.

The cost of the DBS application will be deducted from your salary over the first three months of employment.

Certificate of Sponsorship

Applications from job seekers who require current skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - Check if you need a UK visa - GOV.UK

The Trust will not sponsor where the starting salary does not meet these immigration rules

For further details on skilled worker sponsorship, please consult the UK Home Office guidance: Skilled Worker visa: Overview - GOV.UK. Additionally, the New guidance for overseas applicants | NHS Employers provides helpful information on the recruitment process for candidates applying for roles in the UK.

Overseas candidates are responsible for their travel expenses.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependent's (over 18 years old) will also be subject to this requirement.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Charlotte O'Driscoll Job title Medical Secretary Team Leader (Obs & Gynae) Email address [e-mail] Telephone number 01244 366679 Additional information

Megan Broughton
Assistant Service Manager
[e-mail]
01244 36 4368