Experienced GP Receptionist / Practice...

Scot; Glasgow; Ibrido; GBP 12.000 - 18.000; Tempo pieno

Descrizione del lavoro

Urban Practice in Glasgow is seeking an experienced GP Receptionist to broaden responsibilities beyond reception duties and develop your knowledge of Practice administration. You will join a friendly team, managing appointments, coordinating locums and supporting medicines management within a supportive NHS setting.

This permanent role can offer flexible working arrangements and opportunities to own defined administrative processes as you grow your knowledge and contribution to the Practice.

Competenze

• Experienced GP receptionist seeking to broaden practice administration responsibilities.
• Organised, proactive and enthusiastic with a patient-focused approach.
• Capable of handling confidential records and information governance basics.

Mansioni

• Manage appointments and the appointment book.
• Process prescription and home visit requests.
• Respond to patient and healthcare professional enquiries.
• Action requests from GPs and the wider clinical team.
• Support medicines management administration.
• Book and coordinate locum cover.
• Process Subject Access Requests (SARs) per procedures.
• Maintain accurate confidential patient records.
• Assist in day-to-day running of the Practice.

Conoscenze

GP reception experience

Organised

Proactive

Communication skills

Descrizione del lavoro

Are you an experienced GP Receptionist looking for an opportunity to build on your existing skills, take on additional responsibilities and develop your knowledge of Practice administration?

We are looking for an organised, proactive and enthusiastic individual to join our friendly and supportive Practice team.

Reception will remain a key part of your role, but this is an opportunity to broaden your experience beyond traditional reception duties. Alongside providing an excellent service to patients, you will become involved in wider Practice administration, including medicines management administration, locum coordination and appointment book management.

About the role

Working as part of our reception rota, your responsibilities will include:

• Managing appointments and the appointment book.
• Processing prescription and home visit requests.
• Responding to patient and healthcare professional enquiries.
• Actioning requests from GPs and the wider clinical team.
• Supporting medicines management administration.
• Booking and coordinating locum cover.
• Processing Subject Access Requests (SARs) in accordance with Practice procedures and information governance requirements.
• Maintaining accurate and confidential patient records.
• Helping ensure the smooth day-to-day running of the Practice.

This list is not exhaustive, and you may be asked to undertake other reasonable duties appropriate to the role, your skills and experience.

There will be opportunities to develop your knowledge, take ownership of agreed administrative processes and increase your responsibilities over time.

You will be joining a friendly and supportive team where your experience will be valued and your contribution will make a difference.

This varied role offers the opportunity to use your existing GP reception skills while developing new experience in Practice administration. We will support you in building your confidence, broadening your knowledge and taking on additional responsibilities as you grow in the role.

We recognise the importance of work-life balance and are happy to consider flexible working arrangements and fewer hours for the right candidate.

We anticipate a high level of interest and reserve the right to close the vacancy early. Early applications are therefore encouraged.

Urban Practice

Reference

Contract Type: Permanent

Posted On: 30/10/2026

Closing Date: 31/12/2026