Medical Reception Supervisor

NHS National Services Scotland; Kirkcaldy; Presencial; GBP 17.000 - 26.000; A tiempo parcial

Descripción de la vacante

NHS Scotland is seeking a Medical Reception Supervisor for Bennochy Medical Centre, Kirkcaldy. The role is 25 hours per week (1pm-6pm, Mon-Fri) with salary dependent on experience, based in a GP practice within Kirkcaldy.

The successful candidate will lead a reception team, act as a role model, and deliver excellent patient-focused service with strong IT and organisational skills. Flexibility to cover annual leave and a commitment to confidentiality are essential.

Formación

• Experience of leading a team whilst maintaining high standards.
• Act as a role model to reception staff, supporting, motivating and promoting good staff relations.
• Excellent communication skills with a pleasant telephone manner.
• Patient focused and able to communicate sensitively and effectively in challenging situations.
• Excellent organisation and IT skills.
• Knowledge of medical terminology preferred, but not essential.
• Able to work flexible hours during periods of annual leave.
• Vision, willingness and drive to adapt to changes in the NHS.
• Understand the need for confidentiality.
• Be professional in your approach.
• Be enthusiastic, happy to work independently and thrive on high standards.
• Previous GP practice experience preferred.

Conocimientos

Team leadership

Communication skills

Organisation

IT skills

Confidentiality

Professionalism

Independent working

High standards

Customer service

Adaptability

Descripción del empleo

Medical Reception Supervisor Bennochy Medical Centre, Kirkcaldy

25 hours per week 1pm-6pm Mon-Fri Salary Dependent on Experience

We are looking to add to our reception team. We want to hear from you, if you:

• Experience of leading a team whilst maintaining high standards.
• Can act as a role model to reception staff, supporting, motivating and promoting good staff relations.
• Enjoy dealing with members of the public on the telephone and in person, and therefore have excellent communication skills with a pleasant telephone manner.
• Are patient focused and have compassion to communicate sensitively and effectively in challenging situations.
• Have excellent organisation and IT skills.
• Knowledge of medical terminology preferred, but not essential.
• Are able to work flexible hours, according to the needs of the practice during periods of annual leave.
• Have vision, willingness and drive, to adapt to changes in the NHS.
• Understand the need for confidentiality.
• Are professional in your approach.
• Will be enthusiastic, happy to work independently and thrive on working to high standards.
• Have previous experience of working in a GP practice. Although experience is not essential, it is preferred.

Closing date: 8am 16th November 2026 Interviews: Likely 19th November 2026

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.