Front Desk & Visitor Services Lead - Healthcare Reception

NHS Jobs; Midhurst; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

33 days annual leave (incl. bank)

Birthday off

Career development and training

Blue Light Card

Wellbeing support

Free meals

Job summary

Middlewood Clinic in Midhurst is seeking a friendly Receptionist to greet visitors and manage a busy reception area within a mental health service environment. You will coordinate the diary for meetings and events, handle calls and post, and ensure security and confidentiality for service users and staff.

The role is full-time, 37.5 hours per week, with shift options Monday to Friday (8am-4pm or 8:30am-4:30pm).

Qualifications

• Previous experience
• Computer skills
• Communication and interpersonal skills
• Must be professional, confident and diplomatic
• GCSE English Language Grade C or above
• Be efficient and enthusiastic
• Awareness of understanding confidentiality and security
• Ability work alongside a team and independently
• Must be welcoming and self-motivated

Responsibilities

• Welcoming all visitors in a friendly manner and ensuring the sign the visitor book
• Maintaining the upkeep of the reception area & meeting rooms are presentable
• Managing the office diary for meetings, events, training days and therapy sessions
• Ensuring confidentially and security to the service
• Receiving and dealing with telephone calls, emails and post
• Ad hoc administration tasks
• Ensuring all appropriate leaflets and brochures are on display
• Managing deliveries

Skills

Experience

Computer skills

Communication

Professionalism

GCSE English

Efficient

Confidentiality

Teamwork

Self-motivation

Job description

Middlewood Clinic in Midhurst is seeking a friendly Receptionist to greet visitors and manage a busy reception area within a mental health service environment. You will coordinate the diary for meetings and events, handle calls and post, and ensure security and confidentiality for service users and staff.

The role is full-time, 37.5 hours per week, with shift options Monday to Friday (8am-4pm or 8:30am-4:30pm).