Medical Receptionist / Administrator Vacancy

NHS Scotland; Dumbarton; Remote; GBP 20,000 - 23,000; Full time

Job summary

NHS Scotland in Dumbarton is seeking a proactive Medical Receptionist to join the friendly practice team at Dumbarton Health Centre. You will greet patients, handle enquiries and support day-to-day administrative tasks in a busy healthcare environment.

Strong communication and IT skills are essential, with knowledge of reception systems preferred. Training will be provided, and previous experience in medical reception is desirable.

Qualifications

• Excellent communication, organisational and IT skills are essential.
• Previous experience in a medical reception or similar role is desirable.
• Knowledge of Vision and Docman is desirable but training will be provided.

Responsibilities

• Dealing with patient enquiries both at reception and over the telephone
• Processing appointment requests
• Processing prescription requests
• Carrying out general office and administrative duties
• Providing a friendly and professional service to patients and colleagues

Skills

Communication skills

Organisational skills

IT skills

Teamwork

Tools

Vision

Docman

Job description

Dumbarton Health CentreStation RoadDUMBARTON G82 1PW

We are looking for an enthusiastic, motivated and reliable individual to join our friendly practice team.

The successful candidate will be able to work confidently in a busy environment, use their own initiative, demonstrate flexibility and work effectively as part of a team. Excellent communication, organisational and IT skills are essential.

Previous experience in a medical reception or similar role is desirable, along with knowledge of Vision and Docman, but this is not essential as full training will be provided.

The role will include:

• Dealing with patient enquiries both at reception and over the telephone
• Processing appointment requests
• Processing prescription requests
• Carrying out general office and administrative duties
• Providing a friendly and professional service to patients and colleagues

Reference:

Salary: Dependent on experience

Contract Type: Permanent