Medical Receptionist - Kelso

NHS Scotland; United Kingdom; Presencial; GBP 21 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

NHS Pension

Resumo da oferta

NHS Scotland in Kelso is seeking a friendly Practice Medical Receptionist to provide excellent customer service at the front desk. You will handle patient enquiries by phone and in person, assist with information requests, appointments and basic admin duties, with training provided if needed.

Flexibility is essential as the service runs Monday to Friday with varied shift patterns; 35 hours per week, with potential for job share.

Qualificações

• Excellent verbal and written communication skills.
• Flexible and able to work different shifts.
• Experience with Microsoft Office desirable; training provided.

Responsabilidades

• Deal with patients over the telephone or face to face.
• Handle requests for information and processing prescriptions.
• Make appointments and perform other administrative duties.

Conhecimentos

Customer service

Microsoft Office

Verbal and written communication

Ferramentas

Vision

Docman

Descrição da oferta de emprego

We are currently looking for a friendly and enthusiastic person with excellent customer services skills to join our Practice Medical Reception team. The role will include dealing with patients over the telephone or face to face, requests for information, processing prescriptions, making appointments and a range of other administrative duties. Good working knowledge of the Microsoft suite (Outlook, Word, etc) is desirable. Experience with Vision and Docman would be advantageous but not essential, as training would be provided.

The service runs Monday to Friday from 7.45am to 6:30pm so we are looking for an individual who is flexible and able to work different shifts.

• Typical Shift Pattern 8.00am to 15.30pm and 11am to 18.30pm

Weekly hours ideally 35 hours per week. The Practice would consider less hours / job share for the right candidate (s). The successful applicant(s) must be available to work both shift patterns to fit in with our teams working rota.

This is a challenging role in a fast paced environment, where excellent verbal and written communication skills and a flexible approach to workload are required. You will be rewarded by being part of a friendly and well supported team, a range of benefits and access to the NHS pension scheme.

We are keen to find the right person for this position, so we would welcome informal visits or further enquiries to the Practice Manager, Cameron Scott at [e-mail] or on 01573 224424.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Reference: 260918

Salary: Please see advert

Contract Type: Permanent

Posted On: 29 Sep 2026

Closing Date: 23/10/2026