Flexible Healthcare Receptionist & Admin

NHS Scotland; United Kingdom; Remote; GBP 19,000 - 23,000; Full time

Job summary

Levenside Medical Practice in Dumbarton is seeking a friendly Medical Receptionist to join a large multidisciplinary team. The role involves patient reception, telephone duties, and administrative support within a busy clinic.

The post offers up to 31.5 hours per week with varied shifts between 8.00am and 6.00pm. Flexibility for split hours and cover for leave is welcomed to meet service demands.

Qualifications

• National 5 English and Maths or equivalent literacy/numeracy.
• Previous customer service experience.
• Strong IT literacy and ability to learn new systems.
• Ability to work accurately in a busy environment.
• Calm, professional, and organised under pressure.

Responsibilities

• Greet and assist patients at reception and over the phone.
• Process prescriptions and incoming correspondence.
• Direct patients to the appropriate clinician or service.
• Handle inquiries from secondary care providers and pharmacies.
• Undertake other admin duties as required by management.

Skills

Customer service

IT literacy

Attention to detail

Teamwork

Communication

Education

National 5 English & Maths

Job description

Levenside Medical Practice in Dumbarton is seeking a friendly Medical Receptionist to join a large multidisciplinary team. The role involves patient reception, telephone duties, and administrative support within a busy clinic.

The post offers up to 31.5 hours per week with varied shifts between 8.00am and 6.00pm. Flexibility for split hours and cover for leave is welcomed to meet service demands.