Medical Receptionist / Administrator

Abbeyview Surgery; Peterborough; On-site; GBP 20,000 - 23,000; Full time

Job summary

Abbeyview Surgery is a GP practice serving a rural community. We are seeking a Medical Receptionist to provide front-of-house support and general administrative tasks for our clinicians.

Experience in a reception/administrative role is essential, and strong communication with patients is required. You will greet patients, answer calls, manage the appointment calendar, check-in patients, maintain records, handle emails, and help keep the waiting area tidy.

Qualifications

• Experience within a reception/administrative position is essential.

Responsibilities

• Greet patients and visitors in a professional and friendly manner.
• Answer phone calls and direct them to the appropriate department or individual.
• Schedule appointments and manage the appointment calendar.
• Check-in patients.
• Maintain patient records and update information as necessary.
• Handle incoming and outgoing emails.
• Ensure the waiting area is clean and organized.

Skills

Communication

Interpersonal skills

Organisation

Data entry accuracy

Confidentiality

Job description

Abbeyview Surgery is a GP Surgery in rural Lincolnshire serving circa 9300 patients. We have a diverse, friendly team that work hard to provide the best quality care to our Practice population. Providing front of house support to patients and various administrative support to our team of clinicians, as needed from time to time. this will include some administrative duties outside of reception duties. Experience within a reception/administrative position is essential.

Job summary Medical Receptionist Duties:

• Greet patients and visitors in a professional and friendly manner
• Answer phone calls and direct them to the appropriate department or individual
• Schedule appointments and manage the appointment calendar
• Check-in patients
• Maintain patient records and update information as necessary
• Handle incoming and outgoing emails
• Ensure the waiting area is clean and organized

Main duties of the job

Skills:

• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• Attention to detail and accuracy in data entry
• Proficiency in using office equipment such as computers, printers and scanners
• Ability to maintain patient confidentiality

Overview of your organisation

If you are a motivated individual with excellent customer service skills, we would love to hear from you. This is a great opportunity to join a dynamic team in a fast-paced medical practice.