Medical Receptionist/Administrator

The Methodist Church in Britain; London Borough of Southwark; Presencial; GBP 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

Sheerwater Health Centre in London seeks a medical secretary to provide secretarial, administrative and reception support to the practice management team, doctors and clinicians. You will cover reception, process referrals, manage patient emails and calls, file records and handle private requests such as insurance and medical reports.

The 25-hour part-time post is spread across the week with possible extra hours to cover team absence; applicants should be organised, professional and able to

Formación

• GCSE or equivalent, grade A to C in English and Maths (preferred).
• Experience of working in the NHS (preferable).

Responsabilidades

• Provide an efficient admin service for GPs and clinicians as part of a team.
• Cover reception.
• Send referrals.
• Manage referral requests.
• Action admin tasks passed to the secretarial and admin team.
• Action emails from patients and other healthcare services.
• Take incoming and make outgoing calls, taking messages, answering queries and booking appointments.
• Cover secretarial, admin and reception colleagues during sickness and annual leave.
• File records.
• Administer private patient requests, including insurance, medical reports, SARs and medical examinations.
• Manage registrations and deductions.

Conocimientos

Articulate

Works well within a busy team

Uses initiative

Efficient and flexible

Professional

Extremely good attention to detail

Educación

GCSE English & Maths

Descripción del empleo

Sheerwater Health Centre, a small family-run GP practice, is recruiting a medical secretary to give secretarial, administrative and reception support to the practice management team, doctors and clinicians. The work covers reception cover, referrals, patient emails and calls, filing, and private patient requests such as insurance and medical reports. It is a 25-hour part-time post spread across the week, with possible extra hours to cover team absence.

What the job involves

• Provide an efficient admin service for GPs and clinicians as part of a team
• Cover reception
• Send referrals
• Manage referral requests
• Action admin tasks passed to the secretarial and admin team
• Action emails from patients and other healthcare services
• Take incoming and make outgoing calls, taking messages, answering queries and booking appointments
• Cover secretarial, admin and reception colleagues during sickness and annual leave
• File records
• Administer private patient requests, including insurance, medical reports, SARs and medical examinations
• Manage registrations and deductions

Qualifications

• GCSE or equivalent, grade A to C in English and Maths (preferred)

Experience

• Experience of working in the NHS (preferable)

Skills & knowledge

• Articulate
• Works well within a busy team
• Uses initiative
• Efficient and flexible
• Professional
• Extremely good attention to detail

Nice to have

• Knowledge of EMIS and Docman
• Experience of working in primary care