Medical Receptionist & Admin Coordinator

Nhs Scotland; City of Edinburgh; On-site; GBP 18,000 - 23,000; Full time

Job summary

Bankfield Medical Practice in Ayr is seeking a proactive medical receptionist/administrator to join a driven team. You will handle front-desk duties, patient enquiries, and administrative tasks while supporting clinical staff with confidentiality and accuracy.

The successful candidate should be educated to SCQF Level 4, possess excellent communication and computer skills, and be comfortable working with GP IT systems. Training will be provided where needed.

Qualifications

• Educated to SCQF Level 4 with excellent written and verbal communication.
• Computer skills and experience in a healthcare setting advantageous.
• Experience with GP IT systems is advantageous; training provided.

Responsibilities

• Greet patients at reception and on the phone with care and confidentiality.
• Make appointments and handle results.
• Deal with general enquiries and process prescription requests.
• Scan clinical correspondence and manage delegated tasks from clinical staff.
• Carry out general administrative duties and coordinate multiple office functions.

Skills

Patient liaison

Communication

Administrative tasks

Education

SCQF Level 4

Tools

EMIS PCS

Docman 7

Job description

Bankfield Medical Practice in Ayr is seeking a proactive medical receptionist/administrator to join a driven team. You will handle front-desk duties, patient enquiries, and administrative tasks while supporting clinical staff with confidentiality and accuracy.

The successful candidate should be educated to SCQF Level 4, possess excellent communication and computer skills, and be comfortable working with GP IT systems. Training will be provided where needed.