Medical Receptionist

NHS; Redcar; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider seeks a Medical Receptionist to join their friendly reception team in Redcar. The role involves managing patient appointments, assisting with administrative tasks, and providing excellent service to patients and visitors. Candidates should possess relevant experience in the healthcare sector and be adaptable to changes.

Qualifications

• Experience of working within the Healthcare Sector is essential.
• Experience in primary care or a GP practice is desirable.

Responsibilities

• Manage appointments and ensure effective communication with patients.
• Handle telephone and face-to-face inquiries from the public.
• Perform administrative duties like filing, data entry, and handling correspondence.

Skills

Communication

Organizational skills

Adaptability

Job description

Job summary

We require a Medical Receptionist for to join our friendly reception team to ensure an effective and efficient reception service is provided to our patients and any other visitors to the practice.

The candidate would need to have a flexible attitude, a willingness to develop and be adaptable to change.

Main duties of the job

To offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

To facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

To undertake a variety of administrative duties to assist in the smooth running of the practice.

About us

We are committed to providing high standard, quality health care. Our friendly practice team consists of experienced clinical and administrative staff, if you feel you can bring something to our dedicated team we would love to hear from you!

Details Date posted

17 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A5517-25-0001

Job locations

Redcar Primary Care Hospital

West Dyke Road

Redcar

Cleveland

TS10 4NW

Job description Job responsibilities

Manage the various appointments, visits and care navigation in line with protocol.

Computer data entry, processing and recording information in accordance with practice procedures.

Deal with telephone and face to face enquiries from the general public.

Make and cancel appointments with all clinicians as required

File all correspondence as necessary

File prescriptions for collection

Open internal and external post

Scan documents and forward them to the relevant staff

Photocopying

Change name / address details

Make up patient records

Any other duties relevant to the grading of the post

Job description Job responsibilities

Manage the various appointments, visits and care navigation in line with protocol.

Computer data entry, processing and recording information in accordance with practice procedures.

Deal with telephone and face to face enquiries from the general public.

Make and cancel appointments with all clinicians as required

File all correspondence as necessary

File prescriptions for collection

Open internal and external post

Scan documents and forward them to the relevant staff

Photocopying

Change name / address details

Make up patient records

Any other duties relevant to the grading of the post

Person Specification Experience Essential

• Experience of working within the Healthcare Sector

Desirable

• Experience of working within primary care desirable.
• Experience of working in a GP practice

Person Specification Experience Essential

• Experience of working within the Healthcare Sector

Desirable

• Experience of working within primary care desirable.
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Bentley Medical Practice

Address

Redcar Primary Care Hospital

West Dyke Road

Redcar

Cleveland

TS10 4NW

Employer's website

https://www.bentleymedicalpractice.co.uk/ (Opens in a new tab)

Employer details Employer name

Bentley Medical Practice

Address

Redcar Primary Care Hospital

West Dyke Road

Redcar

Cleveland

TS10 4NW

Employer's website

https://www.bentleymedicalpractice.co.uk/ (Opens in a new tab)