Head Host

Malmaison Belfast; Redcar; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join Malmaison York as a Head Host at the luxurious SORA Sky Bar. The role involves managing guest flow to enhance their experience in a stylish environment with stunning views. Candidates should possess strong customer service skills and a lively personality for this full-time position.

Qualifications

• Experience in customer service, preferably in high volume restaurants/bars.
• Excellent communicator with face-to-face and telephone interactions.
• Enthusiastic and organised.

Responsibilities

• Manage the flow of guests into SORA Sky Bar.
• Ensure optimal guest experience.
• Liaise with Front Office and SORA management.

Skills

Customer service

Communication

Organisational skills

Attention to detail

Job description

Head Host, Malmaison, York -SORA Sky Bar

Rate of Pay / Hours: £12.77 per hour, 40 hours a week.

Contract: Permanent

Location: York

Shout it from the rooftops! Quite literally. We are so excited to prepare the opening of our one of a kind Sky Bar at Malmaison York.

Think luxurious and comfortable loungers, lanterns, beautiful trees, Champagne, cocktails and food platters. Then add the stunning views of York Minster, while watching the sunset and you’ll have the perfect working environment.

We’re looking for enthusiastic, bubbly, organised and meticulous individuals, with an interest in excellent customer service skills.

As Head Host you will be managing the flow of guests into SORA our brand new Sky Bar in order to optimise their experience whilst making effective use of the space.

You will have experience of working within customer service and ideally high volume restaurants/ bars.

You will be an excellent communicator and comfortable dealing with guest enquiries via telephone, email and face to face.Liaisingwith the Front Office team and SORA management you will be an integral part of making each shift a success.

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