Bank Receptionist

Optegra Eye Health Care; Gateshead; On-site; Part time

Job summary

Optegra Eye Health Care is seeking a Bank Receptionist for its Newcastle Eye Clinic. This role, offered as a zero-hours contract, focuses on customer care and administration to enhance patient experiences. Successful candidates will possess strong interpersonal skills and thrive in a dynamic environment, contributing positively to the team's supportive culture.

Qualifications

• Experience in a busy reception or customer service role preferred.

Responsibilities

• Be the first point of contact for patients and visitors.
• Support hospital and patient administration including billing.
• Ensure a welcoming experience for visitors.

Skills

Excellent interpersonal skills

Passion for providing great customer care

Excellent administrative skills

Attention to detail

Effective written and oral communication skills

Job description

Optegra has an exciting new opportunity for an experienced Bank Receptionist to join our amazing and supportive team in our Newcastle Eye Clinic. Please note this is a zero-hours contract, pay starts from £13ph dependent on experience.

Company Overview

Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.

The Role

You will be the face of our Hospital and the first person our patients and visitors see when they arrive. You will of course make them feel welcome, let them know what to expect from their appointment, answer their queries and support them with whatever they need to ensure they have the best experience of their time with us. You’ll also support with hospital and patient administration including billing.

What You’ll Need

• Excellent interpersonal skills and a passion for providing great customer care
• Be well organised, able to prioritise and work in a busy environment
• Excellent administrative skills and attention to detail
• Effective written and oral communication skills
  
  

You’ll see and feel the Optegra difference when you walk through the door - and you’ll have every opportunity to really make a difference. Take a look at our history and vision by clicking the following link: https://www.optegra.com/optegra-story/

Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.

Closing date: Please get your application to us as soon as possible. We may close this vacancy once we have received sufficient applications. We look forward to hearing from you!